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cannot communicate with DNS server

Discussion in 'Networking' started by cbk99, Apr 8, 2010.

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  1. cbk99

    cbk99 Thread Starter

    Joined:
    Apr 8, 2010
    Messages:
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    My computer keeps telling me the following message when I run the diagnostic test for internet connection problems
    "cannot communicate with Primary DNS Server (10.10.10.1)"

    the commuter says its connected to the internet, but when I go to IE it says that I'm not connected. I've tried resetting my network adapter like it suggests but its not changing anything.

    help please!!!
     
  2. schang626

    schang626

    Joined:
    Mar 2, 2010
    Messages:
    447
    goto start -> run -> type in CMD -> in the black window type in IPCONFIG/ALL
    copy the result and paste here
     
  3. cbk99

    cbk99 Thread Starter

    Joined:
    Apr 8, 2010
    Messages:
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    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Blythe-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : launchmodem.com

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : launchmodem.com
    Description . . . . . . . . . . . : LAN-Express AS IEEE 802.11g PCI-E Adapter

    Physical Address. . . . . . . . . : 00-19-7E-5B-70-98
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::109b:ea53:6340:9bd1%9(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.95(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Thursday, April 08, 2010 10:03:05 AM
    Lease Expires . . . . . . . . . . : Friday, April 09, 2010 10:03:05 AM
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 218110333
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-22-F9-13-00-13-A9-C9-C7-52

    DNS Servers . . . . . . . . . . . : 10.10.10.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E Fast Ethernet
    Controller
    Physical Address. . . . . . . . . : 00-13-A9-C9-C7-52
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : launchmodem.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.launchmodem.com
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{7EC5F23B-DDE9-4616-8DD9-3C78B2911
    781}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Blythe>
     
  4. schang626

    schang626

    Joined:
    Mar 2, 2010
    Messages:
    447
    i suspect 10.10.10.1 is not a valid dns server.
    check the dns server setting on the router
     
  5. cbk99

    cbk99 Thread Starter

    Joined:
    Apr 8, 2010
    Messages:
    5
    how/ where is that?
     
  6. schang626

    schang626

    Joined:
    Mar 2, 2010
    Messages:
    447
    ok let's try this first
    can you ping 72.14.213.105?
    can you ping www.google.com?
    paste both result
     
  7. cbk99

    cbk99 Thread Starter

    Joined:
    Apr 8, 2010
    Messages:
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    can you walk me through it? I'm not sure what that means
     
  8. schang626

    schang626

    Joined:
    Mar 2, 2010
    Messages:
    447
    goto start -> run -> type in CMD -> in the black window type in PING 72.14.213.105
    goto start -> run -> type in CMD -> in the black window type in PING WWW.GOOGLE.COM
    paste both result
     
  9. cbk99

    cbk99 Thread Starter

    Joined:
    Apr 8, 2010
    Messages:
    5
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Blythe>PING 72.14.213.105

    Pinging 72.14.213.105 with 32 bytes of data:
    Reply from 72.14.213.105: bytes=32 time=96ms TTL=45
    Reply from 72.14.213.105: bytes=32 time=94ms TTL=45
    Reply from 72.14.213.105: bytes=32 time=95ms TTL=45
    Reply from 72.14.213.105: bytes=32 time=96ms TTL=45

    Ping statistics for 72.14.213.105:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 94ms, Maximum = 96ms, Average = 95ms

    C:\Users\Blythe>PING WWW.GOOGLE.COM
    Ping request could not find host WWW.GOOGLE.COM. Please check the name and try a
    gain.

    C:\Users\Blythe>
    C:\Users\Blythe>
     
  10. schang626

    schang626

    Joined:
    Mar 2, 2010
    Messages:
    447
  11. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,917
    First Name:
    Terry
    If you assigned that that DNS server in your TCP/IPv4 Properties (of the connection in Network Connections) then change it to 'obtain DNS auto.'
     
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