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Cannot communicate with primary DNS server (64.71.255.198)

Discussion in 'Networking' started by InternetProblems, Feb 9, 2010.

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  1. InternetProblems

    InternetProblems Thread Starter

    Joined:
    Feb 9, 2010
    Messages:
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    This is what my computer is saying when I try to diagnose and repair my wireless connection.

    If I restart my wireless router, my wireless internet connection will work for about 5-10 minutes most of the time but some times not at all and when I go to repair it, it says whats in the title. I have another laptop on the same connection that works when the other is not most of the time but they both are having the same problem. How do I fix this
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
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    First Name:
    Terry
    Make sure you have the latest firmware for the router. Then reset it to factory default settings and reconfigure.

    Make sure the wireless adapters each have the latest driver. For an integrated adapter you should get the driver from the PC manufacturer's web site.

    Consider wireless interference, especially from another network or 2.4 GHz cordless phone.
     
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