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Cannot communicate with primary DNS server

Discussion in 'Networking' started by Stumbleduck, Dec 28, 2010.

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  1. Stumbleduck

    Stumbleduck Thread Starter

    Joined:
    Dec 28, 2010
    Messages:
    4
    Hi I am trying to set up my friends laptop to use my wireless, which works on my computer. I saw a bunch of threads on this already, but I still could not solve this problem and its getting me real flustered. Any help would be appreciated!

    The computer is a Compaq Presario C700 notebook PC with Windows Vista.
    This is the ipconfig when its on wireless.

    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Marisa-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : mvcable.net
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . : mvcable.net
    Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
    Physical Address. . . . . . . . . : 00-1F-E1-01-2C-4D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::cc4e:6ce:b8fa:7608%15(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.107(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, December 28, 2010 5:43:52 PM
    Lease Expires . . . . . . . . . . : Wednesday, December 29, 2010 5:43:51 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 65.125.159.6
    69.60.160.196
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
    NIC
    Physical Address. . . . . . . . . : 00-1E-EC-6D-0C-F6
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 15:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.mvcable.net
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 16:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 17:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{0ABA8B95-DE3F-45F1-AE89-A201D7885
    E17}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes



    Thanks!
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    looks like it is getting an IP from your router and there are DNS servers - but these may be entered rather than auto

    Lets see your ipconfig /all from your working PC
     
  3. Stumbleduck

    Stumbleduck Thread Starter

    Joined:
    Dec 28, 2010
    Messages:
    4
    HP Mini 110-1100 with Windows 7

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Javier>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Javier-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : mvcable.net

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : mvcable.net
    Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
    Physical Address. . . . . . . . . : 0C-60-76-2A-13-3B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::805b:bb3b:2db7:5d70%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, December 28, 2010 10:10:34 PM
    Lease Expires . . . . . . . . . . : Thursday, December 30, 2010 5:21:04 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 302801014
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-4D-77-50-00-26-55-C9-F7-FA

    DNS Servers . . . . . . . . . . . : 65.125.159.6
    69.60.160.196
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : mvcable.net
    Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Contro
    ller (NDIS 6.20)
    Physical Address. . . . . . . . . : 00-26-55-C9-F7-FA
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection 2:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 00-23-C3-05-52-6D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 5.5.82.109(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Tuesday, December 28, 2010 10:10:25 PM
    Lease Expires . . . . . . . . . . : Thursday, December 29, 2011 5:21:04 PM
    Default Gateway . . . . . . . . . : 5.0.0.1
    DHCP Server . . . . . . . . . . . : 5.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{DB65628A-ACD4-41B1-B31B-AC235EECC6F3}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.mvcable.net:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c05:cec:be81:4783(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::3c05:cec:be81:4783%14(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter 6TO4 Adapter:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:505:526d::505:526d(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    NetBIOS over Tcpip. . . . . . . . : Disabled
     
  4. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    33,578
    First Name:
    James
    Your wireless is on DHCP and getting the correct information. What exactly is happening?
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,225
    First Name:
    Terry
    What encryption are you using?

    Does it work with encryption disabled?
     
  6. Stumbleduck

    Stumbleduck Thread Starter

    Joined:
    Dec 28, 2010
    Messages:
    4
    Couriant- The laptop connects to the wireless but says local only, and when I try to do the troubleshoot it says cannot communicate with primary dns server. The laptop can supposedly connect to other wireless networks.

    TerryNet- ok i'm waiting to hear back with encryption off.
     
  7. Stumbleduck

    Stumbleduck Thread Starter

    Joined:
    Dec 28, 2010
    Messages:
    4
    Still doesn't work with encryption disabled. =\
     
  8. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    would you do the following tests ipconfig /all - ping tests ALL Three - xirrus - see details below

    What firewall do you have or ever had in the past on the PC - Norton, Mcafee etc ???

    On the working machines Ipconfig /all information you have a VPN service connected
    Hamachi Network Interface
    can you provide details of this and could this be the reason the other PC cannot connect ?




    ------------------------------------------------------------------------
    {ipconfig /all}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    We would like to see the results from ipconfig /all post back the results here
    -> Start
    -> (XP - enter the following in the RUN box)
    cmd /k ipconfig /all
    -> (Vista or Windows 7 - enter the following in the Search box)
    cmd /k ipconfig /all

    A black box will appear on the screen -
    rightclick in the box
    select all
    enter
    control key + C key - to copy

    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    {Ping Tests}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    Start> Run {search bar in Vista}> CMD to open a DOS window and type:

    Type the following command
    Ping 192.168.1.1
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping google.com
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    post back results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    {run Xirrus Wi-Fi Inspector} Download and install
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

    http://www.xirrus.com/library/wifitools.php
    Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
    Then run and install the program
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    Run the program

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    ------------------------------------------------------------------------
     
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