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Cannot connect to hotmail account

Discussion in 'Web & Email' started by JJOhn, Jan 23, 2003.

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  1. JJOhn

    JJOhn Thread Starter

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    Jan 22, 2003
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    My daughter has windows 98 SE. She cannot connect to her hotmail account but she can on my computer no problem. All other sights work fine. I have made sure cookies are enabled, checked that ssi are ticked. On internet options I have clicked on content tab then auto complete and clicked on clear forms and clear passwords. The forms box I have left unchecked (same problem if I tick it). Any help please I am really puzzled.
     
  2. novicetech03

    novicetech03

    Joined:
    Jan 21, 2003
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    Are you both using the same ISP?

    I have had similar problems while using different ISPs.
     
  3. JJOhn

    JJOhn Thread Starter

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    No, My daughter uses Freeserve standard connection. I use BT Broadband
     
  4. novicetech03

    novicetech03

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    JJohn

    You may want to talk to Freeserve and see if they can run a trace on their server for a problem. It was the case in my issue.

    If that does not work, then also check the posts under a thread called hotmail... started by isishalo. She has similar issues.
     
  5. tazza_0712

    tazza_0712

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    Sep 20, 2002
    Messages:
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    Hey JJohn,
    what version of Internet Explorer is your daughter running? I would recommend to download and install IE 5.5 from microsoft, if you already havent. It has the security rating that Hotmail needs to run. I had the same problem. BTW-Dont install IE6, it has a hard time running on any Operating System other than Win XP.

    Hope it helps
     
  6. joe2cool

    joe2cool

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    I/E 6 SP 1 Should work fine now compared to earlier version. ;)
     
  7. Shadow2531

    Shadow2531

    Joined:
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    to access hotmail with IE6, privacy must be set to medium or lower, regardless of what cookies you let through if you have privacy set on medium-high or high.

    but the cookies that will be stored are from passport.com and msn.com

    you can always try using outlook express to access hotmail.

    you can setup a new account in OE and it gives you an option to use hotmail.

    Just disable syncronization because it cause problems.

    (some things to try)
     
  8. thomas walters

    thomas walters

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    Jan 11, 2008
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    why am i not able to get to hotmail ?using internet
     
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