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Cannot connect to internet on Wireless devices, can on wired internet.

Discussion in 'Windows 7' started by WillFaulks, Dec 27, 2010.

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  1. WillFaulks

    WillFaulks Thread Starter

    Joined:
    Dec 27, 2010
    Messages:
    2
    Hi,

    Recently the internet on wireless computers went out. It seems to come back occasionally if I hard reset the router, however its extremely tempremental.

    The issue seems to be that I cant ping the Default Gateway.


    IPconfig -all is below:

    Windows IP Configuration
    Host Name . . . . . . . . . . . . : seven
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 00-24-E8-11-97-B8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::418b:e352:90f6:a7c1%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.12(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 19 December 2010 10:44:45
    Lease Expires . . . . . . . . . . : 30 December 2010 13:58:34
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 234890472
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-08-9A-94-00-24-E8-11-97-B8
    DNS Servers . . . . . . . . . . . : 208.67.222.222
    208.67.220.220
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter isatap.{55B8B37E-6AE7-4529-8D94-55F9C06A7088}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 9:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c50:6e68:3143:7d6b(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::3c50:6e68:3143:7d6b%14(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled


    This happens on all computers, and a kindle. Macs included. Anyone have any ideas or need any more info?
     
  2. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    I don't see any wireless network adapter in the info you posted.

    Regardless, if the same problem happens with multiple devices, then there's clearly something wrong with the router.
     
  3. WillFaulks

    WillFaulks Thread Starter

    Joined:
    Dec 27, 2010
    Messages:
    2
    As it was an issue on every wireless computer, i didnt see the need for wireless adapter information

    Its clearly an issue with the router. Any ideas what the issue might be though? Mainly how to fix it :)
     
  4. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    There's not much to fix with a router. It either works or it doesn't. Replace it.

    It's impossible to troubleshoot an issue with a wireless network connection without any information about that connection. IPCONFIG info from a working wired connection doesn't help much.
     
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