1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Cannot connect to Internet without VPN

Discussion in 'Networking' started by CBA222, May 11, 2015.

Thread Status:
Not open for further replies.
  1. CBA222

    CBA222 Thread Starter

    Joined:
    May 11, 2015
    Messages:
    1
    Hello all. I've been having a problem for a while with my internet. Ever since I started using a vpn(https://www.astrill.com/), I've only been able to browse the web when my vpn is active. When I disable the vpn I can no longer browse the web.


    This doesn't happen to any other computers on my home network. They use the same vpn software but can browse the web without it just fine.


    When I disable the vpn, my wifi is sometimes connected the internet but sometimes not. Either way I am unable to browse the web. The pages simply don't load.


    ipconfig /all without vpn :


    C:\Users\-Brian>ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Brian-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter ???? 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Astrill SSL VPN Adapter
    Physical Address. . . . . . . . . : 00-FF-A1-53-8B-7A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter ????* 3:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct ?????
    Physical Address. . . . . . . . . : 16-27-1E-23-E4-35
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter ????:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TAP-Win32 Adapter V9
    Physical Address. . . . . . . . . : 00-FF-38-05-A7-B1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Bluetooth ????:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth ??(?????)
    Physical Address. . . . . . . . . : 54-27-1E-23-E4-34
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter WLAN:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Net
    work Adapter
    Physical Address. . . . . . . . . : 54-27-1E-23-E4-35
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 11 May 2015 20:50:54
    Lease Expires . . . . . . . . . . : 18 May 2015 20:51:41
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 10.21.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter ???:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE ?????
    Physical Address. . . . . . . . . : E0-3F-49-DA-4C-9A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{DDB6F5CB-0332-4B1C-8606-096A62390AE8}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    ipconfig /all with vpn


    C:\Users\-Brian>ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Brian-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter ???? 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Astrill SSL VPN Adapter
    Physical Address. . . . . . . . . : 00-FF-A1-53-8B-7A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter ????* 3:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct ?????
    Physical Address. . . . . . . . . : 16-27-1E-23-E4-35
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter ????:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TAP-Win32 Adapter V9
    Physical Address. . . . . . . . . : 00-FF-38-05-A7-B1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Bluetooth ????:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth ??(?????)
    Physical Address. . . . . . . . . : 54-27-1E-23-E4-34
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter WLAN:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Net
    work Adapter
    Physical Address. . . . . . . . . : 54-27-1E-23-E4-35
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.0.103(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 11 May 2015 20:53:24
    Lease Expires . . . . . . . . . . : 11 May 2015 22:53:24
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 10.21.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter ???:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE ?????
    Physical Address. . . . . . . . . : E0-3F-49-DA-4C-9A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{DDB6F5CB-0332-4B1C-8606-096A62390AE8}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes




    Any help would be appreciated.
     
  2. LaptopNomad

    LaptopNomad

    Joined:
    Dec 30, 2008
    Messages:
    46
    Seems to me the VPN install has changed your network settings.
    Have you tried to remove Astrill VPN and try if this situation gets you connected?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1148052

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice