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Cannot connect to MSN messenger

Discussion in 'Web & Email' started by djade80, Jan 18, 2003.

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  1. djade80

    djade80 Thread Starter

    Joined:
    Jan 18, 2003
    Messages:
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    Hi All,

    I have upgraded to IE6 recently and now I cannot access MSN messenger, but can access my hotmail accounts.

    Any ideas anyone ?

    Ade

    [email protected]
     
  2. monted

    monted

    Joined:
    Jun 22, 2002
    Messages:
    860
    The thing has been down a couple of times for me lately. It came back up after a while.If not:


    This is from the help section in mine,maybe it will help.




    Ask yourself these questions:

    Do you have a .NET Passport? You must have a Microsoft .NET Passport to use Windows Messenger. A Passport gives you a single, secure way to sign in to multiple Internet sites and services using one sign-in name and password.

    As a Windows XP user, you probably have a Passport, but if not, you can get a Passport using the .NET Passport Wizard in Windows XP (Start, Control Panel, User Accounts, Advanced tab).

    Have you typed your name and password correctly? Some sign-in names are case-sensitive, and some are not. If you have trouble signing in, type your sign-in name exactly the way it was when you applied for it. Also, be sure you type your password correctly because all passwords are case-sensitive.

    Have you used the correct password? If you are unsure of your password, you can go to the Passport site and get a new one.

    Is your Passport working? If your Passport is not recognized, try going to a Passport site (www.passport.com or www.hotmail.com). Sign in, and make sure you are recognized there. If so, your messaging server could be temporarily down. You can check its status on the .NET Service Status page.

    Are you using Windows Messenger behind a corporate firewall? If you are not behind a firewall but use an Internet service provider instead, make sure that the I use a proxy server check box is clear on the Connection tab (Tools, Options). If you are behind a firewall, verify with your network administrator that the information you have on the Connection tab of the Options dialog box is correct (Tools, Options).
     
  3. djade80

    djade80 Thread Starter

    Joined:
    Jan 18, 2003
    Messages:
    2
    Thanks for the reply,

    I have already tried all those things without success. I can access Hotmail so my sign in is correct. I have recently uploaded my IE, after having problems with IE last week to IE6,

    Maybe my settings in MSN have been altered.

    Any further help would be appreciated.

    Ade [email protected]
     
  4. monted

    monted

    Joined:
    Jun 22, 2002
    Messages:
    860
  5. whitesweetie

    whitesweetie

    Joined:
    Jun 5, 2003
    Messages:
    1
    I am having the exact same problem as the person who posted this message. I am able to connect and use my hotmail account and I have the latest version, 5.0 of MSN Messenger however whenever I attempt to connect and sign in to my MSN Messenger I receive a message telling me that they could not connect me and that I must change my Connection Status in my Internet Explorer, however I am unsure as to what to do.

    Please help me as soon as possible,

    ~whitesweetie
     
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