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Cannot Connect To Public Networks

Discussion in 'Networking' started by Bk12341, Aug 28, 2018.

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  1. Bk12341

    Bk12341 Thread Starter

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    For a while now I have not been able to connect to any public networks that have a login page (hotels, Starbucks, schools, etc.) I have a feeling it is a settings issue because I used to be able to connect to these perfectly fine. This is really aggravating because I cannot connect to my school's wifi, so any help will be appreciated!

    My laptop is an Inspiron 13 7000 series running windows 10.

    Thank you!
     
  2. TerryNet

    TerryNet Moderator

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    Did you change your default browser?

    Maybe a firewall issue if you are not using the builtin Windows one.
     
  3. Bk12341

    Bk12341 Thread Starter

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    Yeah I tried doing both of those and neither worked.
     
  4. Chawbacon

    Chawbacon

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    I encountered a similar issue several years ago. The root cause for my inability to access public WiFi was related to security settings within my browser. I cannot remember if it was pop-up blocker related, a block of java, etc... (Sorry - I have slept a few times since then). :)

    If you have modified your browser security settings, fall back to the defaults and test, then slowly reapply your desired security configuration until you break the login process again.

    I hope this helps.
     
  5. Bk12341

    Bk12341 Thread Starter

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    That’s hasn’t worked either :( I just get stuck at a constant loading screens on Microsoft connect/redirect.
     
  6. Chawbacon

    Chawbacon

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    If resetting the browser to security defaults and turning, turning off Ad blockers, firewalls, and anti-virus (ONLY briefly) have not resolved the connection issues, then I would look at updating the wireless drivers.

    You can go onto the Dell site and select Support and Drivers & Downloads. Then enter your service tag to see available updates. I am not a big fan of the Dell scan and update tools; but, they are generally passable for individuals that are not comfortable comparing driver version numbers. Also remember to make a good backup, just in case a driver install royally boogers things up.

    As a side note: If this corrects your problems, remember to remove the Dell Update tools as they can be quite the system hogs!
     
  7. dbsweeney

    dbsweeney

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    Did you try turning off Ad blockers, recheck your firewalls or security settings?
    192.168.0.1
     
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