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Cannot connect to router to save my life

Discussion in 'Networking' started by cgrabo, Mar 19, 2008.

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  1. cgrabo

    cgrabo Thread Starter

    Joined:
    Mar 19, 2008
    Messages:
    1
    This has been driving me absolutely insane lately. I have been trying to setup a LAN for my brother in law. For some reason his computer will connect to the internet directly through the modem but not through a router. I have tried 2 different routers (the blue linksys everyone has and a d-link model) and also tried a new NIC. Nothing seems to work for this computer. When I connect to the router via wireless on my laptop everything works fine. Also when I connect any other computer via hardwire it works fine. But not this one. This is also a clean install of windows XP on the machine.

    At this point any ideas would help.

    The routers are setup for DHCP Addressing and the computer is setup to Auto configure the IP.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Please supply the following info, exact make and models of the equipment please.

    What country are you located in.
    Name of your ISP (Internet Service Provider).
    Make and exact model of the broadband modem.
    Make and exact model of the router (if a separate unit).
    Model numbers can usually be obtained from the label on the device.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Make and model of your computer.
    Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
    The Internet Browser in use, IE, Firefox, Opera, etc.




    Please give an exact description of your problem symptoms, including the exact text of any error messages.

    If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

    If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




    On any affected computer, I'd also like to see this:

    Hold the Windows key and press R, then type CMD to open a command prompt:

    Type the following commands:

    PING 216.109.112.135

    PING yahoo.com

    NBTSTAT -n

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
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