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Cannot connect to specific sites

Discussion in 'Networking' started by Irrationai, Dec 15, 2018.

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  1. Irrationai

    Irrationai Thread Starter

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    Hi,

    I have been unable to connect to certain sites. When I try to connect, it comes up with notices: e.g. 1) The site cannot provide a secure connection (ERR_SSL_PROTOCOL_ERROR) and 2) The site cannot be reached (ERR_SSL_BAD_RECORD_MAC_ALERT).

    I am not sure what the issue is and would like to find out a solution to fix this.

    Regards,

    Edward
     
  2. plodr

    plodr

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    Liz
    What browser? What version of Windows?
    Have you tried a different browser? What happens in that browser?
     
  3. Irrationai

    Irrationai Thread Starter

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    Google Chrome, Windows 10 and yes I have tried Internet Explorer, Firefox as well and it comes up with an equivalent message to that on Google Chrome.
     
  4. plodr

    plodr

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  5. CameronBriggs

    CameronBriggs

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    You may have accidentally blocked the websites on your computer.
     
  6. Irrationai

    Irrationai Thread Starter

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    How do you unblock websites if you accidentally blocked them?
     
  7. Jayrou

    Jayrou

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    Do you have BitDefender installed?
     
  8. Irrationai

    Irrationai Thread Starter

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    Nope I do not, only Windows defender. Use to have TotalAV but uninstalled now.
     
  9. lunarlander

    lunarlander

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    Can you try to access the site from another machine? Maybe the site is misconfigured. The SSL message seems to say so.
     
  10. Irrationai

    Irrationai Thread Starter

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    I can access all the sites from other machines, just not from this one
     
  11. Couriant

    Couriant Trusted Advisor

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    if you go to command prompt and type NSLOOKUP <website name> does it give you an answer or an error?
     
  12. Irrationai

    Irrationai Thread Starter

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    It says the ‘syntax of the command is incorrect.’
     
  13. plodr

    plodr

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    When you type NSLOOKUP, do not put < and > around the website.
    If I type
    Code:
    NSLOOKUP <google.com>
    I can reproduce your error.
    If I type
    Code:
    NSLOOKUP google.com
    I get the IP of google.
     
  14. Irrationai

    Irrationai Thread Starter

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    Thanks! I tried that with one of the sites that had issues connecting to and it came up with 'Non-authoritative answer'.
     
  15. Irrationai

    Irrationai Thread Starter

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    Other sites come up with 'DNS request timed out'.
     
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