1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Cannot connect to the Internet, no browsers work

Discussion in 'Web & Email' started by wglinn, Feb 26, 2019.

  1. wglinn

    wglinn Thread Starter

    Joined:
    Feb 26, 2019
    Messages:
    1
    I cannot connect to the Internet with my computer.

    I have a 2nd computer that connects in my house, so I know that my wifi works, and my internet
    provider is working at my location.

    On my computer I did run some Windows Network Diagnostics and I did get this message:

    "The remaining repairs require administrator permissions"

    Problems found
    The Diagnostics Policy Service is not running
    -> Try these repairs as an administrator...etc.
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    9,755
    What version of Windows is this ?

    Are you signed in using an admin account while trying the diagnostics ?
     
  3. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    16,119
    First Name:
    Liz
    Have you tried to turn the Diagnostic Policy Service on?
    All Programs/Admin Tools/Services

    It should be Automatic and Started.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...

Short URL to this thread: https://techguy.org/1223655

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice