Just wanted to share my recent, week-long ordeal with my PC which runs a Windows XP OS. I have used this computer to access the internet (AT&T DSL) for over a year without any problems. We also have two laptops which run Vista which connect to the same DSL thru a wireless connection. Well, the laptops had no problems connecting to the internet, but my PC for some reason starting having some problems maintaining a connection. If I re-booted my PC and immediately opened a browser, I had a good internet connection, but after a few minutes, the connection would "go cold." I tried releasing and renewing the IP address, closing the browser and re-opening it, tried other browsers, logged off and re-logged on, restarted the router...all without success. The only way to re-establish the connection would be to re-boot the computer and then the connection would work again for a few minutes.
Here are a few things I tried to remedy the problem:
ran virus/spyware removal programs, ran registry mechanic, did the ping thing (it worked fine), released and renewed the IP address through the command prompt, deleted the drivers for my network card and rebooted so that the drivers would be updated, changed multiple settings on the browsers, network connections, system, etc.
Nothing helped. I called customer service with AT&T multiple times...no help. Was told that my network card might be bad...so I bypassed it by getting a wireless adapter that plugged into the USB..same problem!. I bought a new AT&T wireless router/modem combo and installed that...same problem! I backed up my entire hard drive in case I was faced with the worse case scenario. I slept on this problem and would wake every morning with a new approach...yes, I do solve problems in my sleep, and can typically awake with a new solution to an old problem.
Well, after many days of poor outcomes, talking to techs on the phone and "geeks" at Best Buy, I decided to get some rest to see what my brain would think up.
Well, I figured that there wasn't a real problem with the hardware, because I could get a great connection for a few minutes and the laptops had no problems connecting to the internet and maintaining the connection.
I eventually came up with a counter-intuitive solution to my problem. I kept reading on forums that it might be a firewall problem. Well, I didn't have any firewalls installed. Even better, I deleted any software that had been recently added. Guess what? Still no luck. O.K. I'm almost to the solution that worked for me.
I INSTALLED ZONE ALARM, because I figured that a system setting must be the problem. I couldn't find the precise setting, but I figured it was a "configuration" issue. Well, Zone Alarm FIXED my problem. I booted up and quickly went to download.com before I lost my connection. I downloaded Zone Alarm and installed it. All of a sudden, my connection began to work again (not fully until I went to the "firewall" section and changed both setting on the screen to "medium"...if it's set on "high" it continued to block my connection to the internet). I have checked multiple times now and the connection is working perfectly. I have seen many people write that they believe the firewall is preventing them from connecting. In my situation, I have found the opposite. The firewall (set to the proper security level..medium) allowed me to once again access and maintain my connection. I'm not sure what the program changed, but I know this problem is a pain the rear, and I hope the my experience might help others solve their connection problem.
Give it a try and see what happens. If it doesn't work, you can always just delete the program. Would love to hear other people's experience after reading and trying this!