1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Cannot connect to WiFi

Discussion in 'Networking' started by tsomer, Dec 30, 2014.

Thread Status:
Not open for further replies.
Advertisement
  1. tsomer

    tsomer Thread Starter

    Joined:
    Dec 30, 2014
    Messages:
    2
    Hi guys, I'm having trouble connecting two of my devices to the internet via WiFi. One is a laptop (Lenovo G560)-- I'm getting a "Windows was unable to connect to XXX" when trying to connect, and when I do an ipconfig /release, it says "No operation can be performed on Wireless Network Connection while it has its media disconnected." I've tried reinstalling the wireless drivers but it doesn't seem to be working.

    The second is a desktop with a TP-Link USB adapter. Same problem here as well.

    The weird thing is that everything else works. I suspected that it's my modem or router, but my phone can connect fine, as does my Chromebook. My primary desktop is working fine via ethernet connection.

    Thanks.
     
  2. CoolBurn

    CoolBurn

    Joined:
    Dec 5, 2013
    Messages:
    1,768
    For testing try disabling the encryption on the router and see if you can connect.


    On the Lenovo G560
    Press Windows flag key + R and in the open field type: cmd (press enter)
    In the command prompt type: netsh wlan show all (press enter)
    Copy the results and paste in your next reply.
     
  3. tsomer

    tsomer Thread Starter

    Joined:
    Dec 30, 2014
    Messages:
    2
    Tried disabling the security but still the same problem.

    Code:
    Interface name : Wireless Network Connection
    There are 22 networks currently visible.
    
    SSID 1 : ATT672
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 64:55:b1:ac:9a:40
             Signal             : 34%
             Radio type         : 802.11n
             Channel            : 1
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 2 : ATT472
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 7c:bf:b1:78:fa:a0
             Signal             : 46%
             Radio type         : 802.11n
             Channel            : 1
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 3 : Yong won cho 305
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 00:1d:d6:ce:e4:a0
             Signal             : 18%
             Radio type         : 802.11n
             Channel            : 1
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 4 : Oxford
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 20:10:7a:a0:25:98
             Signal             : 30%
             Radio type         : 802.11n
             Channel            : 1
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 5 : linksys
        Network type            : Infrastructure
        Authentication          : WPA-Personal
        Encryption              : CCMP
        BSSID 1                 : 00:1e:e5:77:af:27
             Signal             : 100%
             Radio type         : 802.11g
             Channel            : 6
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 6 : LTH214
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 9c:2a:70:78:5c:b8
             Signal             : 58%
             Radio type         : 802.11n
             Channel            : 11
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 7 : ATT512
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 94:62:69:2e:66:d0
             Signal             : 48%
             Radio type         : 802.11n
             Channel            : 6
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 8 : GreenStreet
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 00:1d:d3:8d:24:f0
             Signal             : 50%
             Radio type         : 802.11n
             Channel            : 3
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 9 : 2WIRE300
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 74:9d:dc:76:06:41
             Signal             : 38%
             Radio type         : 802.11g
             Channel            : 4
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 10 : ATT568
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : dc:45:17:0b:ae:10
             Signal             : 46%
             Radio type         : 802.11n
             Channel            : 11
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 11 : DG860AD2
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : f8:ed:a5:26:27:d0
             Signal             : 46%
             Radio type         : 802.11n
             Channel            : 6
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 12 : TG1672G32
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 14:ab:f0:be:5e:30
             Signal             : 36%
             Radio type         : 802.11n
             Channel            : 11
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 13 : leewireless
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 40:b7:f3:1b:95:80
             Signal             : 30%
             Radio type         : 802.11n
             Channel            : 6
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 14 : NETGEAR17
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 44:94:fc:61:4e:29
             Signal             : 16%
             Radio type         : 802.11n
             Channel            : 6
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 15 : DG860A32
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 00:1d:d3:7c:2b:30
             Signal             : 18%
             Radio type         : 802.11n
             Channel            : 11
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 16 : 2WIRE874
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 60:c3:97:b1:f2:89
             Signal             : 34%
             Radio type         : 802.11g
             Channel            : 9
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 17 : GOTOUNIVERSITY!
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 00:22:3f:a4:98:96
             Signal             : 100%
             Radio type         : 802.11n
             Channel            : 7
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 18 : ATT696
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 94:62:69:14:63:60
             Signal             : 14%
             Radio type         : 802.11n
             Channel            : 1
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 19 : ATT360
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : dc:45:17:0b:86:30
             Signal             : 14%
             Radio type         : 802.11n
             Channel            : 6
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 20 : JadeFlamingo
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : c8:b3:73:15:c8:8a
             Signal             : 26%
             Radio type         : 802.11n
             Channel            : 6
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 21 : JIWON
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : e0:46:9a:6e:6a:fb
             Signal             : 12%
             Radio type         : 802.11g
             Channel            : 11
             Basic rates (Mbps) : 1 2 5.5 11
             Other rates (Mbps) : 6 9 12 18 24 36 48 54
    
    SSID 22 : NETGEAR05
        Network type            : Infrastructure
        Authentication          : WPA2-Personal
        Encryption              : CCMP
        BSSID 1                 : 6c:b0:ce:b7:54:76
             Signal             : 36%
             Radio type         : 802.11n
             Channel            : 10
             Basic rates (Mbps) : 1 2
             Other rates (Mbps) : 5.5 6 9 11 12 18 24 36 48 54
    My router is SSID 5 : linksys.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1140237