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Cannot Copy Media from USB External Harddrive?

Discussion in 'Do It Yourself (Not Computer-Related)' started by charli_2na, Apr 20, 2010.

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  1. charli_2na

    charli_2na Thread Starter

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    Hello,

    I recently visited a friend and he put 10 or so movies format .mkv onto my 'freeagent' 500gb usb external harddrive.
    When i got home i tried copying these back on my PC and for some reason, 2 of the 10 won't copy? It come up with an I/O error? I tried to do copy these two files on both Windows XP and Linux and the same error comes up.
    This seems odd because the files copied over fine in the first place and most copied back with out any problems? Could this be just some secors of damage on the HD and should i try running chkdsk / f and retry?

    Any ideas or experience would be appreciated, thanks.
     
  2. charli_2na

    charli_2na Thread Starter

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    Has nobody got any tips, i have tried running a disk check on the hard drive and trying it again but it still won't copy two .mkv files to my desktop or infact anything?! Any help would be really appreciated, 2na
     
  3. JohnWill

    JohnWill Retired Moderator

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    How big are the files? What is the formatting on the extgernal drive, FAT32 or NTFS?
     
  4. charli_2na

    charli_2na Thread Starter

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    Cheers for the reply.
    NTFS, one is about 2gb the other about 5gb.
    Like i said previously they are only 2 of a load that wont copy over and i dont know why. The others were all similar sizes, the most about 9gb!
     
  5. JohnWill

    JohnWill Retired Moderator

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    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

    In the command prompt window that opens, type type the following command:

    CHKDSK /X x:

    Note: x: is the drive letter of the external drive.

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  6. charli_2na

    charli_2na Thread Starter

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    See below as requested. There would appear to be 12kb in bad sectors. This showed up last time and i ran a repair which i thought would remove them but it obviously hasn't?
    Thanks


    The type of the file system is NTFS.
    Volume label is FreeAgent Drive.

    CHKDSK is verifying files (stage 1 of 3)...
    File verification completed.
    Deleting orphan file record segment 633.
    Deleting orphan file record segment 50268.
    CHKDSK is verifying indexes (stage 2 of 3)...
    Deleting index entry Iphone Backup in index $I30 of file 5.
    Deleting index entry IPHONE~1 in index $I30 of file 5.
    Deleting index entry 20080517 in index $I30 of file 632.
    Deleting index entry 20080525 in index $I30 of file 632.
    Deleting index entry V-festival 2007 002.jpg in index $I30 of file 1100.
    Deleting index entry V-FEST~2.JPG in index $I30 of file 1100.
    Deleting index entry Downtown.EPX in index $I30 of file 4341.
    Index verification completed.
    CHKDSK is recovering lost files.
    CHKDSK is verifying security descriptors (stage 3 of 3)...
    Security descriptor verification completed.
    Correcting errors in the master file table's (MFT) BITMAP attribute.
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.

    488384000 KB total disk space.
    100747104 KB in 49141 files.
    18836 KB in 3118 indexes.
    12 KB in bad sectors.
    136928 KB in use by the system.
    65536 KB occupied by the log file.
    387481120 KB available on disk.

    4096 bytes in each allocation unit.
    122096000 total allocation units on disk.
    96870280 allocation units available on disk.
     
  7. JohnWill

    JohnWill Retired Moderator

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    Did you retry the copies after running the CHKDSK?
     
  8. charli_2na

    charli_2na Thread Starter

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    Yes i did and i get the same results :confused:
    Is there anything else i can try? Thanks
     
  9. JohnWill

    JohnWill Retired Moderator

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    I think I'd take the drive out and connect it directly to a desktop for the data recovery options. The USB interface can be problematic for recovery options.
     
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