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Cannot delete folders

Discussion in 'Virus & Other Malware Removal' started by yeyum, Feb 1, 2009.

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  1. yeyum

    yeyum Thread Starter

    Joined:
    Feb 1, 2009
    Messages:
    2
    Hi,
    After a very bad infestation I could not access the folder options, nor connect to any anti virus page to download it. Yes, I usually do not have any anti virus installed because I do not browse internet too often.
    So I followed a bad link and ... puff!
    Finally I managed to get rid of all the downloaders and trojans. One of them, I remember was vundo.
    I deleted all the folders in my hard drive minus 2:
    - One folder contained all the info I don't want to miss. Could not back up because is ~100 gb.
    - One folder that was in the documents and settings folder that I cannot delete.

    I deleted all other folders and files, including windows and reinstalled windows xp.

    I logged in secure mode and still could not erase it. I used the program "remover" and could remove some subfolders, but it does not work with many other subfolders.
    The subfolders I cannot erase look empty when I put the pointer on them, but show other subfolders when scanned with avira antivirus. If I try to access those subfolder windows xp shows the message
    "C:\route\foldername is not accesible
    Access is denied"
    if I try to delete it normaly it will show
    "cannot delte Foldername: Access is denied"

    I changed the name of the folders using the program "remover" just to be sure in case that there are still some trojans there, since I cannot see what are the information contained.

    Could some one give some hits about what could I do to remove that folder?
    Format is not an option, at least at the moment, since I cannot backup 100 gb of information that I cannot loose.

    Thank you very much in advance, in case some one can help. :)
     
  2. yeyum

    yeyum Thread Starter

    Joined:
    Feb 1, 2009
    Messages:
    2
    OK, I figured how to fix the problem.
    Here is the deal, in case any one else can use it.

    First read the following link about how to own folders.
    http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
    Once I owned all folders and files was easy to erase everything.

    I had a couple of files that could not be deleted , even when owned. But "Unlocker" helped with that.

    Thank you to every body who make this forum possible.
     
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