Cannot disconnect from Sympatico Connection

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ddimanno

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Jan 23, 2003
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I have a 1998 HP Pavillion. I use Windows 98.
I just installed Bell Sympatico high speed internet connection.
I am using the USB modem that Bell sent me. I installed the hardware and software correctly, and I'm able to connect and surf the net just fine. The problem is that when I try to disconnect, the disconnecting window appears but then it just hangs there, it freezes!! The tech support guy at sympatico told me to ask you guys for help.
While the disconnecting page is hanging and I press ctrl, alt, delete, it tells me that 'winoldap' is not responding. If I end task I am then able to diconnect.
The tech support guy said it could be the device adapter. Right now I have a Intel(R) 810 Chipset Graphics Driver PV1.1 version 2.
the date of it is 07/14/1999. I was told that if I upgrade this it should fix my problem. Is this true and how can I upgrade it? What site do I go to, to get the upgrade?
I checked the Intel site but there are so many things to upgrade I don't know which one I need.
 
Joined
Jun 14, 2000
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3,965
[tsg=welcome][/tsg]
haven't put on of those for awhile, check this thread and see if it helps with your problem, might not, but the cavalry will be on the way. another method is to use the search function at the top of the forums page and look for "winoldap" seems others have had problems with this also.

again welcome, have to send those guys at sympatico a thanks
 

ddimanno

Thread Starter
Joined
Jan 23, 2003
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9
I can not find the HKLM\software\microsoft\windows\currentversion\run service file.
 
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Jun 14, 2000
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the runservices is a registrey entery, not a file, are you familiar with running regedit? if not please let us know before attempting this proceedure and we can advise
 

Del

Joined
Aug 31, 2001
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3,452
Updating the driver for his video card, Intel with get rid of the winoldapp and with that not sitting there saying not responding, he disconnects fine.
 

ddimanno

Thread Starter
Joined
Jan 23, 2003
Messages
9
Hey Jimi,
I have never run regedit??? So I'm not sure what I am being advise to look for. I know how to get to regedit but once I'm there I'm lost.

Del,
You know my situation a bit better then me, perhaps you can explain it to everyone else.
 
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try del's solution, seem's to be on track, let us know. lets leave editing the registry alone till later if need be
 

ddimanno

Thread Starter
Joined
Jan 23, 2003
Messages
9
I tried Del's solution. I went to the site he gave me and downloaded an upgrade. I tested it twice and ut seems to be working. I'll let you guys know if it fails on me again.
Thanks for the Help!!!!
 

Del

Joined
Aug 31, 2001
Messages
3,452
That should fix it for you, but if you have any other problems with it, let us know.
Have a great day.
Del
 
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