I'm running windows 7, on a Dell Optiplex 755. It's been quite some time since my last reformat, but I'd like to avoid doing that if possible. What happens when I try to download or extract the file is the process completes, but the file(s) immediately disapear(s). The odd thing about it is I'm able to create files myself with other programs, and I can download through Chrone just fine. I would just use chrome, but It's a work computer and We're supposed to use IE. Being able to extract .zip files would also be nice. Has anyone else heard of/seen this issue? Let me know if you need any more information.