I have used Netzero for over a year. 8 months ago a problem started, I could not access my account. I got a message; "Windows cannot find 'i explore.exe' ". After a great deal of attempts by "tech" support staff, I had to re install my XP disk.
Last month, the same thing started again. Although I could not get to my Net zero, I was able to download the free juno service and use it. That puzzled me sinc it is the same company as Net zero. I am now using a free service, "Metconnect", I am able to access Metconnect then click on the ie browser icon and go to the MSN home page. But, when I try to go to the Metconnect home page, I get the "Windows cannot find i explore.exe."
I would like to find a resolution beside the re installing of XP. I thank you in advance for any assistance.
Last month, the same thing started again. Although I could not get to my Net zero, I was able to download the free juno service and use it. That puzzled me sinc it is the same company as Net zero. I am now using a free service, "Metconnect", I am able to access Metconnect then click on the ie browser icon and go to the MSN home page. But, when I try to go to the Metconnect home page, I get the "Windows cannot find i explore.exe."
I would like to find a resolution beside the re installing of XP. I thank you in advance for any assistance.
