cannot find server and dns errors

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keeva2

Thread Starter
Joined
Jan 6, 2002
Messages
19
lately when I try to get to the secure portions of web sites, I get a cannot find server message. Below that it says that page cannot be displayed. I have tried each suggestion in the error message, but nothing seems to work. This is severely hampering my ability to do a lot things on the computer. I have even tried to get help from Techsupport24/7, but when I try to access their site I get the same message. Any help would really, really be appreciated.
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Hi,

First, do some cleaning:


Shut down Internet Explorer and Outlook Express.
Go to Control Panel/Internet, and clear your temporary Internet Files.
Now click on Settings/show files, and delete your cookies.
Or, if you're running IE 6.0, delete your cookies on the Privacy tab.
Also clear your History.

Now go to the Advanced tab, and click Restore Defaults.
Next, on to the Security tab, highlight 'Internet, and click restore defaults there as well.

Go to Start/Find/files or folders, and search for a file called HOSTS (not HOSTS.SAM which is a sample file).
If you find it, open it and delete all web page entries.

Tell us what happens.

Good luck,
 

keeva2

Thread Starter
Joined
Jan 6, 2002
Messages
19
thanks folks, I tried your suggestions, but I am still having the same problem. I am using IE6 and the encryption is 128. Any other ideas will be appreciated
 
Joined
Jul 29, 2001
Messages
21,334
Is it only on sites or pages with https in the address? Do you have a personal firewall instaled?
 

keeva2

Thread Starter
Joined
Jan 6, 2002
Messages
19
I have a Norton firewall installed, but that has been installed for months before the problem cropped up. If I go to amazon, cdnow etc, I can get around the site without a problem, but when I try to go to checkout, I get the message that the page cannot be displayed.
 
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