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Cannot Get beyond welcome screen

Discussion in 'Windows Vista' started by tjchurchman, Apr 7, 2010.

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  1. tjchurchman

    tjchurchman Thread Starter

    Apr 7, 2010
    HP Compaq laptop with Windows Vista Home Premium. Upon turning computer on the following occurs: The computer never gets to the welcome screen and leaves this message: QPservice.exe entry point not found. The procedure entry point could not be located in the dynamic link library. Powrprof.dll.

    How does one get beyond/correct this issue with being unable to use the "start" menu or download a registry repair program??
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Mar 3, 2004
    Are you able to get into Safe Mode?
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