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Cannot get into safe mode or boot PC

Discussion in 'Windows XP' started by burnmaker, May 4, 2010.

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  1. burnmaker

    burnmaker Thread Starter

    May 4, 2010

    I have a Gateway with Windows XP Home Edition.

    So yesterday I tried to remove a virus and somehow removed some .exe files in C:\windows folder.

    Now when I try to boot up the PC it asks me to start in safe mode or to log in normally. It will show the blue screen of death for half a second and then go back to the options where it asks me to choose Safe mode or Last known configuration. I am also able to hit F8 but anything I choose there will just restart the computer and take me back to those options. It is like a loop, no matter what option I choose, the PC will restart and nothing will happen. None of these options work and I don't think I will be able to fix the PC anymore (besides using the original windows CD and re-install Windows.)

    Now I have two questions:

    If I put in the Windows XP CD, and re-install it, will I be able to recover my old files and pictures or is everything lost?

    OR should I just take out the internal hard drive and put it in an external hard drive enclosure and then try to access my old files from there and put in on a new PC?

    Any help is appreciated, thank you for your time!
  2. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    If you do a repair that should save your data - but any programs you have installed my not then run
    Yes you may be able to

    BUT an alternative is to do this - RUN UBUNTU as a virtual CD and remove the data onto a USB drive - this has been done a few times here succesfully

    It may be possible to boot from another Operating System
    This will at least test the Hardware and also see if you can see the Harddrive and possibly get data off.

    If you have another PC with a cdwriter and spare CD
    goto http://www.ubuntu.com/ and download the ISO

    full details are here http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

    click on the image "download ubuntu"
    Select a location
    then begin download
    Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

    You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
    The CD creator software you have on the PC may have an option to create an image from an ISO
    If not - use this free program http://www.imgburn.com/

    When the UBUNTU CD boots - you will see the following options
    1) Try ubunto without any change to your computer
    2) Install ubuntu
    3) Check CD for defects
    4) Test memory
    5) Boot from first hard disk.

    Use OPTION 1 "Try ubunto without any change to your computer" ONLY this option this will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat only use option 1

    Now you should see a UBUNTU desktop
    This at least proves the main parts of the PC are working

    You may see your Harddrive on the desktop - if not have in look in the places on the tool bar at the top of the screen.

    If you can see your harddrive – see if you can find the your datafiles –
    XP look in “documents and settings” under the user name you had on the PC
    Vista look in “user” under the user name you had on the PC

    Now if you have a USB flash drive or external harddrive – you should be able to copy your data from the harddrive onto the USB device
  3. burnmaker

    burnmaker Thread Starter

    May 4, 2010
    Thank you etaf, this seems like a good idea. I will try this as soon as I get home today and report any progress.

    Appreciate your help (y)
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