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cannot get printer to work. Brother HL - 2142

Discussion in 'Hardware' started by ozmania, Apr 28, 2012.

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  1. ozmania

    ozmania Thread Starter

    Joined:
    Apr 28, 2012
    Messages:
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    Printer has worked fine for over a year and has now stopped working: won't print test page, says it is not installed, can't uninstall it, can't do anything with it. Advice please..

    Tony C


    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 2037 Mb
    Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
    Hard Drives: C: Total - 70935 MB, Free - 21068 MB; D: Total - 67352 MB, Free - 52474 MB; G: Total - 953865 MB, Free - 552933 MB;
    Motherboard: Acer, Inc., Chapala
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
  2. etaf

    etaf Moderator

    Joined:
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    Messages:
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    First Name:
    Wayne
    what happens when you install the software ?
     
  3. ozmania

    ozmania Thread Starter

    Joined:
    Apr 28, 2012
    Messages:
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    It says it is installed and then does nothing. I've tried it 4 times now.

    Regards

    Tony C
     
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