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cannot get the windows logo

Discussion in 'Windows XP' started by pmaz70, Apr 3, 2008.

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  1. pmaz70

    pmaz70 Thread Starter

    Joined:
    Apr 1, 2008
    Messages:
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    I have a gateway bought in 2002 with windows xp. I turn on the pc and see the gateway logo and the bars at the bottom of the screen then the computer freezes after the bars reach 1/4 full. Any suggestions on how to get into windows again?? I've tried safe mode with no luck and the recovery console disc.
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    Welcome to TSG....

    Do you have the gateway recovery software disks for this computer?
     
  3. pmaz70

    pmaz70 Thread Starter

    Joined:
    Apr 1, 2008
    Messages:
    7
    yes and i tried that with the blue disc , if that's the one you mean.
     
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