cannot get the windows logo

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pmaz70

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Joined
Apr 1, 2008
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I have a gateway bought in 2002 with windows xp. I turn on the pc and see the gateway logo and the bars at the bottom of the screen then the computer freezes after the bars reach 1/4 full. Any suggestions on how to get into windows again?? I've tried safe mode with no luck and the recovery console disc.
 
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May 15, 2006
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Welcome to TSG....

Do you have the gateway recovery software disks for this computer?
 

pmaz70

Thread Starter
Joined
Apr 1, 2008
Messages
7
yes and i tried that with the blue disc , if that's the one you mean.
 
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