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Cannot hear any sound in computer unless calling with Skype.

Discussion in 'Multimedia' started by Zohash, Dec 5, 2014.

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  1. Zohash

    Zohash Thread Starter

    Dec 5, 2014
    I had previously plugged in an old webcam in my PC to use with Skype. But since then, even after removing the cam I cannot hear any sounds, including videos and system sounds. I can only hear them while calling on Skype. I tried uninstalling Skype and performing System restore but there is no improvement. This is driving me crazy and any help would be much appreciated.
  2. TheShooter93

    TheShooter93 Malware Specialist

    Jul 9, 2008
    First Name:
    Hello Zohash,

    Welcome to TSG! (y)

    Let's see the following things.


    TSG Information Utility
    • Download and save the TSG System Information Utility (SysInfo.exe).
    • After it's been downloaded and saved, double-click it to run it.
    • Information about your computer will appear.
    • Return here to your thread, then copy-and-paste the entire text here.

    Sound Properties
    • Press and hold the Windows key + R on your keyboard.
    • In the Run box, type mmsys.cpl and hit Enter.
    • Take a screenshot of the Playback tab and include it in your next post.

    Device Manager
    • Press and hold the Windows button + R on your keyboard.
    • In the Run box type DEVMGMT.MSC and hit Enter.
    • Click the + next to Sound, video and game controllers so it expands, showing all installed hardware.
    • Take a screenshot of this window and attach the file in your next post.
    • Alternatively, list all hardware here along with indication of any exclamation points or question marks next to the entries.
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