1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

cannot import outlook PST

Discussion in 'Business Applications' started by rbeaufor, Feb 15, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. rbeaufor

    rbeaufor Thread Starter

    Joined:
    Feb 7, 2003
    Messages:
    163
    I backed up Outlook before reformatting...saved both the backup.pst and archive.pst (some other files too as I was quite nervous about this).

    Now whe I try to import from the CD it says unable to open folder.

    I then tried doropping those files in the folder

    c:/docs and settings/...../local settings

    that didn't seem to work either.

    I then tried to import from the folder above where I dropped the PST files....error reads unable to open folder...

    Help!!!!!
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    What version of Outlook are you using? And is it the same as the one you backed up? You may be able to use the pst file as is by going to services and setting up a personal folder pointing to the pst file.
     
  3. rbeaufor

    rbeaufor Thread Starter

    Joined:
    Feb 7, 2003
    Messages:
    163
    same version as the one backed up

    Outlook 2000 v 9.0.0.2711

    Now when I try it says I do not have permission to access that folder (the file is on the desktop)

    And I am the administrator account.


    services menu?????
     
  4. tomlunt

    tomlunt

    Joined:
    Feb 9, 2001
    Messages:
    803
    rbeaufor -

    I'm by no means an expert, so take this with a grain of salt ...

    1. I move my outlook .pst file between two computers regularily - and i never "import" or export anything. I just move the file across the network and place it in the appropriate folder. No importing or exporting necessary.

    2. When files are copied to a CD-R, they are sometimes flagged as "read only". I don't know if outlook can open a read only file. YOu may have to change that attribute in Windows explorer after copying it to the hard drive.

    Good Luck.

    Tom
     
  5. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    Tom:

    I supported Outlook for a long time.

    You're perfectly right. You cannot open a PST that is marked as read-only.
     
  6. rbeaufor

    rbeaufor Thread Starter

    Joined:
    Feb 7, 2003
    Messages:
    163
    THAT WAS IT!!!!

    It was flagged read only!!!

    I changed that then restarted outlook...nothing happened at first.

    Then I imported and that fixed it....all of my emails, contacts and appointments are now back up to date.


    THANKS ALOT Tom, DB, cybettech!!!! [he says with a cool sigh of relief on his face]:D
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/118924

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice