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Cannot import pst file in outlook, it says file access is denied???

Discussion in 'Web & Email' started by musiclover, Sep 9, 2005.

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  1. musiclover

    musiclover Thread Starter

    Joined:
    Aug 3, 2003
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    I backed up my outlook pst file last night to do a clean install. Now that it is all up and running, I cannot import the backup.pst. It tells me that access to the file is denied. Any advice on how to get around this would be greatly appreciated! Thanks.
     
  2. EAFiedler

    EAFiedler Moderator

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    Messages:
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    Hi musiclover

    Copy the .pst file to the hard drive, check the properties of the .pst file and verify it is *not* marked Read-only.

    Open instead of Import the .pst file.
    In Outlook...version?
    File > Open > Outlook Data File
    Browse to the location of the .pst file.
     
  3. musiclover

    musiclover Thread Starter

    Joined:
    Aug 3, 2003
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    541
    No that did not work. I am using microsoft outlook from windows xp. The machine is running windows 2000. It is a permission issue, and the file is not set to read only... I cannot understand why??? Please help!!
     
  4. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    13,999
    In Outlook
    Help > About
    will give you the version of Outlook you are running.

    The .pst file has been copied to the hard drive?
    Are you having permission issues with any other programs or files?
    Are you logged in with a Windows Administrator account?
     
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