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Cannot Install 1394 Net Adapter (after motherboard replaced)

Discussion in 'Windows XP' started by Dolo, Jul 18, 2007.

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  1. Dolo

    Dolo Thread Starter

    Jul 9, 2007

    I have recently been experiencing a very slow laptop. It works and is usable but it has gotten worse & worse. Boot time of 15 minutes. This is a 1 year old HP nx 6120 with plenty of memory (1.5gb) etc. Tried completely zapping it and imaging new OS (windows XP again) but this didn't fix the problem with it slowing going down hill over the period of a few days after new OS.

    I decided to take advantage of the extended warrenty my company purchased with the laptop and contacted HP and requested a technician come and fix it (this was my first mistake). I've now gone from having a laptop which worked slowly to not at all.

    The HP technician seemed to do all the right things initially such as disconnecting wireless card, disk drive etc and booting without them to see if that made a difference (it didn't). The tech then declared that he would replace the motherboard (he happened to have a new replacement with him).

    So he replaced the motherboard however this did not fix the boot speed. Technician then declared... "I'll have to replace the harddrive which means reinstalling the OS so back everything up and I'll order new harddrive and return in a few days".

    Unfortunately I didn't try logging laptop onto windows before the techy left and when I did log on I got an error "Cannot Install This Hardware 1394 Net Adapter". The computer will not log in and so I cannot get into it to backup my data (or work slowly as before).

    The HP techy is not being very sympathetic over this and is talking about putting in new hardrive and me having to accept losing my data GRRRRRRRR. I asked him to put the old motherboard back but apparently it's against HP policy.

    So my question, how do I get around this boot issue:confused:
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