1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Cannot install hardware - Access is denied

Discussion in 'Windows XP' started by Bryan84, Oct 6, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. Bryan84

    Bryan84 Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    146
    I recently downloaded the hardware update from Windows Update for my laptop and it failed to install this (screenshot) and I keep on getting that error when i boot the laptop.

    I even tried to get into safe mode, Admin account but still won't work. What can I do?

    Windows XP Pro

    [​IMG]
     
  2. The Hound

    The Hound

    Joined:
    May 27, 2007
    Messages:
    3,235
    I'd be leery of downloading hardware drivers from Microsoft-Windows update.
    The synaptics driver should probably come the laptop manufacturer, and only if your touchpad is acting up.
     
  3. Bryan84

    Bryan84 Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    146
    i downloaded from there .. but that's whaty i got..
     
  4. jmwills

    jmwills

    Joined:
    Sep 28, 2005
    Messages:
    3,477
    Try a System Restore to a point before all this started. I make a Rule of Thumb to never get hardware updates from Microsoft. Go to the vendor.
     
  5. Bryan84

    Bryan84 Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    146
    the sad news is that i nv activate my system restore .. if not i would have done that. ...
     
  6. The Hound

    The Hound

    Joined:
    May 27, 2007
    Messages:
    3,235
    Click start, All Programs, Accessories, System Tools, System Restore.
    Click System Restore Settings in the left-hand pane, and check to be sure that the Turn Off System Restore box is NOT checked.
    If it's checked, uncheck it.
    If available click Apply.
    Click OK.
    In the right hand pane, click Create a Restore Point, then click Next.
    Name the restore point-time and date will do.
    Click Create.
    Click Close.

    Now you have a Restore Point-a dirty restore point is better than none.

    Reboot to Safe Mode by tapping the F8 key after the first BIOS screen.
    Log on to your usual user account.
    Click ok to the Windows is Running in Safe Mode warning.
    Click start, run, type devmgmt.msc and click ok.
    Click the plus to expand Mice and Pointing Devices.
    Right click and uninstall mouse and touchpad.
    Reboot normally, and see if Windows finds and reloads the touchpad driver.
    If the driver loads correctly, create a new System Restore Point.
     
  7. haycg

    haycg

    Joined:
    Jun 11, 2007
    Messages:
    377
    I found this information in Kelly's corner
    http://www.kellys-korner-xp.com/xp_a.htm

    Access Denied: Error Message - Windows Update

    Network policy settings prevent you from using Windows Update to download and install updates on your computer. If you believe you have received this message in error, please check with your system administrator.

    For Windows XP Pro:

    Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows Components/Windows Update. In the right pane, double click, Remove access to all Windows Update Features and set it to disabled.

    For Windows XP Home Edition:

    Start/Run/Regedit

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate

    Locate the value in the right pane called DisableWindowsUpdateAccess. Double click this entry and change the value to 0 (zero) or right click it and select Delete.

    If editing the Registry manually isn't to your liking click here for a small Visual Basic Script that will make the change for you.

    More information here: Why can't I download updates?

    WINUP-Err Msg: "Cannot Display Page"

    Accessibility Options

    Restore Accessibility Options to Default Settings (Line 135)
    http://www.kellys-korner-xp.com/xp_tweaks.htm
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/634438

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice