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Cannot install hp deskjet 6122??? Also Quicken will not print to network???

Discussion in 'Hardware' started by musiclover, Jan 20, 2006.

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  1. musiclover

    musiclover Thread Starter

    Aug 3, 2003
    Dual question on the same machine, that might actually be related.

    This machine is a laptop running xp pro, that is linked to a desktop also running xp pro...

    The desktop is serving a printer over the network, that both machines can print to fine...

    The laptop however, cannot print anything in quicken. No printers to select.

    In addition, I cannot install this hp printer into the laptop though i am installing it accordin to the instructions. I first load the software, than when prompted, connect the printer, than it takes a while, but it eventually continues, and finishes the installation. However, the printer does not show up as an available printer in the control panel, and is nowhere to be found in the machine. I tried uninstalling and reinstalling, and then uninstalling and removing th registry entries under software in regedit, and then reinstalling, but that did not work either. The computer is 2 weeks old. Any and all ideas welcome and appreciated!
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