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Cannot install itunes because of quicktime and cannot install quicktime

Discussion in 'All Other Software' started by Pamela123, May 27, 2009.

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  1. Pamela123

    Pamela123 Thread Starter

    Joined:
    May 27, 2009
    Messages:
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    I cannot install itunes, it says it won't install because it needs quicktime. I cannot install quicktime because it says another installation is in progress please help I just bought a new ipod shuffle and I can't use it.:confused:
     
  2. flavallee

    flavallee Trusted Advisor

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    Messages:
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    First Name:
    Frank
    Here is the current version(8.1.1) of iTunes.

    Here is the current version(7.60.92.0) of QuickTime.

    --------------------------------------------------------------

    Update: If you've bought the new 4 GB iPod Shuffle, it needs the new version of iTunes in order to work.

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  3. Pamela123

    Pamela123 Thread Starter

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    i know, but i cannot install the new version
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
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    Messages:
    78,620
    First Name:
    Frank
    Do you currently have an older version of iTunes and/or QuickTime installed?

    I don't use iTunes or an iPod, so I'm not familiar with the problems that you're having.

    Do you know how to download and install programs?

    --------------------------------------------------------------
     
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