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Cannot install/update DirectX 9.0

Discussion in 'Windows XP' started by Windos, Jun 23, 2004.

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  1. Windos

    Windos Thread Starter

    Jun 23, 2004
    I am using Windows XP and my DirectX version is 8.1. However, I cannot install DirectX 9.0. I have a DirectX 9.0 installer on a CD, and also tried downloading DirectX 9.0b from Microsoft, but when trying to run the install in both cases I get this error message:

    "An internal error occurred. Please refer to directx.log in your Windows folder to determine problem."

    I have no idea how to read the log, of course. The last few lines of the log is:

    06/23/04 16:46:45: dsetup32: IterateBDACabinet(): Iterating failed, error = 2.
    06/23/04 16:46:45: dsetup32: SetupForDirectX: Restoring Backups
    06/23/04 16:46:46: dsetup32: Installation ended with value -9 = Internal or unsupported error
    06/23/04 16:47:52: DXWSetup: WM_APP_ENDINSTALL
    06/23/04 16:47:52: DXWSetup: ~CDXWSetup()
    06/23/04 16:47:53: DXWSetup: Deleted file C:\WINDOWS\System32\directx\websetup\dsetup.dll.
    06/23/04 16:47:54: DXWSetup: Deleted file C:\WINDOWS\System32\directx\websetup\dsetup32.dll.
    06/23/04 16:47:54: DXWSetup: Deleted file C:\WINDOWS\System32\directx\websetup\inseng.dll.

    Any ideas how to correct the problem? Help is most appreciated. Thanks!
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