Hey all what's up. Ok, I've got a problem here. A customer has brought his computer into the store I work at saying that it cannot keep an IP. This is what Shaw tells him. He is running a Dell Latitude lap top, with a dell Fast Ethernet 10/100 PCMCIA card. Now we have a DHCP server upstairs where I work, and if you release and renew, It does manage to find an IP address, he is running 2000 so I have to do this from a dos prompt. But when you exit the dos prompt and try to access the internet, it does not find anything. It try's and then comes up page Cannot be displayed.. SO here's what I've tried.
1. Tried releasing and renewing IP.
2. Tried uninstalling and reinstalling his PCMCIA card.
3. Tried installing a different PCMCIA card.
4. Made sure it was set to connect through a LAN and not dial in.
-If You have anything else I might be able to try, I would Much appreciate it. Thanks
1. Tried releasing and renewing IP.
2. Tried uninstalling and reinstalling his PCMCIA card.
3. Tried installing a different PCMCIA card.
4. Made sure it was set to connect through a LAN and not dial in.
-If You have anything else I might be able to try, I would Much appreciate it. Thanks