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Cannot load Windows update.

Discussion in 'Web & Email' started by inspirat, Jul 23, 2005.

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  1. inspirat

    inspirat Thread Starter

    Joined:
    Jul 21, 2005
    Messages:
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    I require updates for mi Windows XP home edition. However, I cannot load the Widows Update page!

    I open IE 6 and the page just loads forever!

    Any suggestions?
     
  2. BillC

    BillC

    Joined:
    May 28, 2003
    Messages:
    2,366
    Are you using a firewall and if so, which one?
     
  3. inspirat

    inspirat Thread Starter

    Joined:
    Jul 21, 2005
    Messages:
    35
    Yes. I use Zonealarm Pro.
     
  4. BillC

    BillC

    Joined:
    May 28, 2003
    Messages:
    2,366
    I thought I smelled ZAP in the mix. I too use ZAP and love it but sometimes it needs to be tweaked. TY this. Open your ZAP control panel, go to the Privacy tab, then click on your Site List tab. Now click on the 'add' button, enter update.microsoft.com then click 'ok'. Now locate the new entry on the Site List, right click on it, then select 'options'. Next go through all three tabs to uncheck everything that is checked clicking 'apply' as you go through. Finally clean your browser cache and try the site again.
     
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