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Cannot locate updated Western Digital external hard drive driver

Discussion in 'Hardware' started by socha818, Feb 4, 2010.

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  1. socha818

    socha818 Thread Starter

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    I have a Western Digital external hard drive model: WD3200B007-RGB. Recently after a Windows update and reboot the computer would no longer recognize the hard drive. A reboot tried to reinstall the hard drive but could not find a valid driver and searching support on the WD website found that WD no longer supports Legacy hard drives. I have tried two other computers with no success (assuming that, of course, those have also received the most recent Window update). I am running on Vista on one computer and XP Pro on the other two. I absolutely have to have access to that drive - does anyone know where to get a new driver? This is a firewire drive.
     
  2. bigbear

    bigbear

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    Go into device manager and see if you have any yellow question marks against a device
     
  3. socha818

    socha818 Thread Starter

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    I do have one: Other devices: WD HID
     
  4. bigbear

    bigbear

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    Ok
    Delete the drivers for that device and reboot.
    Windows should locate the device and load the drivers.
     
  5. socha818

    socha818 Thread Starter

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    I've tried that a couple of times. It locates the device but isn't able to locate a driver.
     
  6. bigbear

    bigbear

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    Missed the part that mentions you tried it on other machines.
    It possibly a problem with the enclosure controller.
    The only way to be sure is to remove the drive from the enclosure and hook it up as a slave in your pc.
    If you can access the data then its the enclosure at fault if not there is third party software that possibly can
     
  7. Elvandil

    Elvandil

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    Have you used Ccleaner or similar? It did the same to me once when I asked it to clean up old files. It deleted about half the inf files for drivers and the external could no longer be installed.

    There are no drivers needed. The ones that operate the drive should already be part of Windows.

    But--you had the same thing happen with other machines? That can't be related to drivers.
     
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