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Cannot log in anymore, missing accounts/icons, EMERGENCY

Discussion in 'Windows XP' started by Iakona724, Jul 5, 2006.

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  1. Iakona724

    Iakona724 Thread Starter

    Joined:
    Jul 5, 2006
    Messages:
    60
    I am in desperate need of help. My Windows Xp Home Edition Sp2 (up to
    date) will not boot. I turn it on, and it comes up to the welcome
    screen, the screen looks as if it is still loading, but i click on my
    account (1 of 5 others) to login, and suddenly the other icons
    disappear and the hour-glass appears as if loading, but it just stays
    that way. I was able to logon prior to this and the characteristics
    were similar, some of my desktop icons were missing and my norton
    internet security came up with an error report saying something about
    not being able to properly run along with my mouse driver and my free
    ram xp pro came up with errors. I shrugged it off and went to look at
    the event viewer, but before i could start it up the blue error screen
    came up. I didn't copy down the entire code (figuring it would come up
    again), but i was able to get the first series of numbers: 0x0000008E.
    After that, I couldnt even log into windows. I was able to login under
    safe mode (after pressing f8 at start up) but i was unable to run my
    norton and the event view would not come up. I am in desperate need for
    answers, because I am working on a project for work and the dead line
    is July 8 and my team and I are nearly a week behind! Thanks for the
    help in advanced, and I will try and either paypal the person who is
    able to solve my problem (if i still have a job by then).

    If this is not enough information, just ask ANY questions you have and I can answer them (I didn't want to list a bunch of details, but if it is necessary, I will). I'll try and monitor the boards for the next 48 hours, so if you reply to this, I'd appreciate if you wiat around for 5 minutes or so, so i can reply back. Many thanks!

    Sincerely,
    Jason

    PS. I posted this on the Google Groups, but I simply got a nasty replay saying I wasn't computer savvy and just call a professional.
     
  2. jrbuergel

    jrbuergel

    Joined:
    Jan 17, 2004
    Messages:
    790
    First Name:
    Jim
    This problem can be a hardware conflict caused by a bad device driver, and some times from faulty RAM, ( a bad memory module ). Here is a link for a Microsoft article on this issue here;
    http://msdn.microsoft.com/library/d..._299217d6-98d1-4d1d-8068-883e89933845.xml.asp
    When booted into safe mode, look in the device manager for hardware issues. And here is another site; http://aumha.org/win5/kbestop.php Try to get the PC to give that stop error again, and then write down more error message info if posssible.
     
  3. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    That's good advice above, and if it is a hardware issue than even making a sacrifice to the computer God will not make it work.

    At this moment, given the deadline and the possibility that any hardware issue could further corrupt the valuable files, I would be removing the hard drive and slaving it to another XP PC (or using an external USB case), applying ownership permissions as per this link, to get access to the data.
    http://support.microsoft.com/?kbid=308421
     
  4. Iakona724

    Iakona724 Thread Starter

    Joined:
    Jul 5, 2006
    Messages:
    60
    Thank you for your help. I tried getting the error message to reappear, but i was unsuccessful, I was only able to log on once and after the log on it froze and I had to restart. I don't see why it would be a driver problem, because the newest driver I installed was this thing called XBCD which should allow you xbox controller to act as a joystick in pc games for my son. Even so, That was 2 days ago and I have turned my computer on and off at least 3-4 times, before running into this error. Is there any possibility its a virus that has done this, since when I boot into safe mode and try to run Norton, Norton comes up with an error message?

    I am sorry to say I can't quite slave it to another xp pc because the only other pc's I have are and old computer that can barely run 98, a mac, and a bunch of laptops and tablets.

    -Jason
     
  5. GOTzMADsKILLz

    GOTzMADsKILLz

    Joined:
    Apr 18, 2002
    Messages:
    431
    what brand of harddrive do you have? Go into your BIOS, and find out the brand and model number. If it is a Maxtor brand or IBM Deskstar I would advise getting a Seagate HDD. If you want to test, which I advise you do, once you find out the model name and number go to the manufacturer website, look for support tools under HDD's (Maxtor has PowerMAX utils, Seagate has Seatools, etc, etc) and create a bootable floppy from which to scan your Harddrive for sector errors. If your system was working fine up until recently it's doubtful it faulty RAM, but most boot problem errors are caused by bad Harddrives since files/partitions/boot partitions get corrupt.

    If your HDD turns out to be ok, then proceed to test the RAM using once again a bootable Floppy with Memtest86 (can get it from www.memtest86.com

    If both RAM and Harddrive are ok, then proceed to test for spyware/virus infections (you can install and run both AdAware and Spybot in Safe Mode, although a corrupt profile could also be the cause, although since reading you have Norton, that can also be the cause... although test the other options first.
     
  6. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
  7. Iakona724

    Iakona724 Thread Starter

    Joined:
    Jul 5, 2006
    Messages:
    60
    Here are some pictures of my problems:
    [​IMG]
    When I boot windows normally.
    [​IMG]
    When I selet an account to log into (it stays there).
    [​IMG]
    When I boot under safe mode with networking
    [​IMG]
    When I select the control panel
    [​IMG]
    When I open sysem restore
    [​IMG]
    When I click do not send on the previous picture^.

    If you need me to take more pictures of things just let me know. Thank you.

    -Jason
     
  8. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    OK where are the pictures? Please post them.
     
  9. Iakona724

    Iakona724 Thread Starter

    Joined:
    Jul 5, 2006
    Messages:
    60
    I did post them, i guess if you cannot see them, there might be a problem. Here, I'll just leave the picture links:

    Here are some pictures of my problems:

    http://static.flickr.com/65/182590450_9434b71ed9_b.jpg
    When I boot windows normally.

    http://static.flickr.com/51/182590448_4fafa23beb_b.jpg
    When I selet an account to log into (it stays there).

    http://static.flickr.com/63/182599301_33de32c14f_b.jpg
    When I boot under safe mode with networking

    http://static.flickr.com/58/182599305_533d349d85_b.jpg
    When I select the control panel

    http://static.flickr.com/56/182599308_2b33e612e8_b.jpg
    When I open sysem restore

    http://static.flickr.com/53/182599311_07572cf3e5_b.jpg
    When I click do not send on the previous picture^.
     
  10. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    It doesn't matter how old the other computers are or what operating systems they're running or even if they're laptops or desktops. If your data is important to you, stop troubleshooting now, and get it off that drive. A Windows 95/98 computer will simply see the drive as having data. You're not going to be booting from it. If you want to use a laptop, buy a USB enclosure, and connect the drive that way.
     
  11. Iakona724

    Iakona724 Thread Starter

    Joined:
    Jul 5, 2006
    Messages:
    60
    Alright, i guess so. I was looking for more of a fix, but I guess that couldn't hurt in the mean time.
     
  12. Iakona724

    Iakona724 Thread Starter

    Joined:
    Jul 5, 2006
    Messages:
    60
    What are the chances of this being a virus like the HaxDoor virus?
     
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