Cannot Log In to Facebook!

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ChristoperCG

Thread Starter
Joined
Jan 17, 2016
Messages
4
Hello,

Cannot recall password to my Hotmail account, which is the one Facebook has for me. Facebook also has only an old cell phone number for me, a closed account. Hotmail is not allowing me to recover my password; it's all differently formatted, since when I opened the email account, on Hotmail, years ago.

I've opened a brand new Yahoo email, verified, working properly. Facebook will not allow me to use this email, to recover my Facebook password, mainly because they cannot verify me, using that old cell phone account (closed, no access whatsoever).

I've been around and around, in this horrible loop, straining for over an hour, trying to find some way for Facebook to recognize me, so I can begin to reset my Facebook password. At last it did indeed find my account. (Correct photo is displayed, with my name, etc.). But I'm not getting any farther and this whole process is totally frustrating.

Main problem seems to be that the old cell (closed account) is not accessible; this is the only phone number they have, associated with my Facebook account.

No idea what to do or try next. If Hotmail somehow would allow me to recover my password, it seem that Facebook would then let me reset the Facebook password. This is all I want.

Any thoughts/suggestions will sure be appreciated--BIG TIME!!

Many thanks!

ChristopherCG
 

Oddba11

Jim
Joined
May 12, 2011
Messages
8,032
None of the automatic recovery options are going to work if you don't keep your account information up to date. Your only option will be to contact Facebook support and see if they can help. But as your account information is no longer valid, I don't know what they will be able to do either. You will likely end up having to create a new account.

Good luck.
 

ChristoperCG

Thread Starter
Joined
Jan 17, 2016
Messages
4
None of the automatic recovery options are going to work if you don't keep your account information up to date. Your only option will be to contact Facebook support and see if they can help. But as your account information is no longer valid, I don't know what they will be able to do either. You will likely end up having to create a new account.

Good luck.
Yes, I certainly agree! You are no doubt exactly correct. Greatly appreciate your taking the time to respond, because it gives me confidence to push forward now and create a new account. Many thanks!
 

ChristoperCG

Thread Starter
Joined
Jan 17, 2016
Messages
4
Yes, I certainly agree! You are no doubt exactly correct. Greatly appreciate your taking the time to respond, because it gives me confidence to push forward now and create a new account. Many thanks!
 

DaveBurnett

Account Closed
Joined
Nov 11, 2002
Messages
12,970
You'll be back when Facebook won't let you create the new account because it already has an account with all your details and won't allow duplicates!! ;)

I jest, but I won't be surprised if I'm right.
 
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