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Cannot open Excel, Work, Powerpoint

Discussion in 'Business Applications' started by tigerlilly, Oct 4, 2003.

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  1. tigerlilly

    tigerlilly Thread Starter

    Aug 28, 2003
    Only after I installed Office Service pack 2, running on Win XP Pro, with Office XP or even with Office 2000, I cannot open Work, excel or Powerpoint docs. The Message I receive: "The file....... is not available ". Then I click OK then try to X out of the open program, then message appears: "Changes have been made that effect the global template Normal.dot, do you want to save those changes?" I click No and I X again finaly gets me out of the program. I can open a new document, but I cannot open an existing document. This still happens when I open the document from the file menu from the open program. I even tried uninstalling Office and reinstalling it, Both Office XP and Office 2000 versions. This only happens when I installed Office Service pack 2.
    Somehow it is not seeing or linking to the microsoft document. I can however open docs with word pad. I even disableld Norton. I have installed this update on several work stations with no problems.

    I need this service pack to resolve an Oulook problem to send emails with SMPT.covadmail.net).

  2. XL Guru

    XL Guru

    Aug 30, 2003
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