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Cannot open hyperlinks from outlook express

Discussion in 'Business Applications' started by benbuilder, Sep 2, 2004.

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  1. benbuilder

    benbuilder Thread Starter

    Joined:
    Sep 2, 2004
    Messages:
    61
    When I click on a hyperlink in received mail in outlook express absolutely nothing happens, I have to copy and paste the link directly into the address bar of IE.
    Please help as I am sure it is something simple but I just can't find it and it is really annoying me!!
    Cheers
     
  2. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
    22,468
    If you click on a hyperlink in a web page and only a blank window appears,

    Go to Start / Run
    Then enter regsvr32 urlmon.dll
    Click Ok when finished
    If that single change does not resolve the problem, repeat the process by running regsrv32 with the following dll files.

    Shdocvw.dll
    Msjava.dll
    Actxprxy.dll
    Oleaut32.dll
    Mshtml.dll
    Browseui.dll
    Shell32.dll (Windows XP and Windows 2000 only)

    There have been several instances where the previous tip using regsrv32 does not solve the problem with hyperlinks not working.
    In this case try:

    Open Internet Explorer
    Go to Tools / Internet Options
    Click on the Programs tab
    Click on the Reset Web Settings button
     
  3. benbuilder

    benbuilder Thread Starter

    Joined:
    Sep 2, 2004
    Messages:
    61
    Will the suggestion above work if no window is appearing?
    When I click on a link it does absolutely nothing.
     
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