Okay I have messed something up royally and I need HELP!
First my OS is 2000. I have Norton Antivirus. Yesterday Norton told me I had a trojan that it could not remove. This has happened before so I did the same thing and downloaded something to remove the trojan and then uninstalled it immediately. I used Trojan Guarder Golden Version 5.0. I believe that was my fatal error.
Now I cannot open any programs other than MS Office, Excel, & Outlook from the start menu or the toolbars. BUT I can open a file associated with a program and it will open the program. I try to open Norton and get this error: "This file does not have a program associated with it for performing this action. Create an association in the folder Options Control panel."
I have no idea where to go from here. Thankfully I can open most programs via files. I cannot open software for burning my files off (Nero) which scares me and I also cannot open my FTP program. What a mess. Any suggestions are welcome.
I have a Windows XP CD sitting in front of me, but I was hoping to make it to the end of the semester before making this change. I have 2.5 weeks of mad work to do and a crash would probably mean flunking out of grad school
First my OS is 2000. I have Norton Antivirus. Yesterday Norton told me I had a trojan that it could not remove. This has happened before so I did the same thing and downloaded something to remove the trojan and then uninstalled it immediately. I used Trojan Guarder Golden Version 5.0. I believe that was my fatal error.
Now I cannot open any programs other than MS Office, Excel, & Outlook from the start menu or the toolbars. BUT I can open a file associated with a program and it will open the program. I try to open Norton and get this error: "This file does not have a program associated with it for performing this action. Create an association in the folder Options Control panel."
I have no idea where to go from here. Thankfully I can open most programs via files. I cannot open software for burning my files off (Nero) which scares me and I also cannot open my FTP program. What a mess. Any suggestions are welcome.
I have a Windows XP CD sitting in front of me, but I was hoping to make it to the end of the semester before making this change. I have 2.5 weeks of mad work to do and a crash would probably mean flunking out of grad school