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Cannot Ping IP Address From Cable Modem

Discussion in 'Web & Email' started by goodmis, Jul 26, 2001.

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  1. goodmis

    goodmis Thread Starter

    Jul 26, 2001
    I can ping when my laptop is connected to the company address but I cannot ping it when I am connected to the Cable Modem at home. I can reach the company network using a VPN with no problem.

    How do I fix this?

    The OS is Windows 2000
  2. brianF


    Dec 2, 1999
    I remember something about the 169.xxx.xxx.xxx ip addresses being an internal address that windows uses when it can't resolve the dhcp server sometimes. I had it once with windows 98 when we where having cable problems.

    You may need to add another tcp/ip protocol for you nic, configure it to use dhcp for the cable modem.

    Try here for some info


    sorry not running 2k yet, just getting ready to install it for a dual boot
  3. Jeckler


    Jun 1, 2001
    What's the error message you get when trying it from home?
    I get:
    Pinging with 32 bytes of data:

    Request timed out.
    Request timed out.
    Reply from Destination net unreachable.
    Reply from Destination net unreachable.

    Ping statistics for
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    With nslookup I get:
    Server: ***.*****.com
    Address: ***.***.***.***

    *** ***.***.com can't find Non-existent domain

    It may be a private address for your company's domain. You should be able to ping it however, once you're connected with the VPN.
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