Hi maybe you guys can help resolve this problem. Our company has recently installed Windows 2000 and a firewall. Since this installation, we have been unable to receive pop3 email through programs such as outlook express and Goldmine, a contact manager that we use. We are sure that there is no problem with the email program, (it has been re-installed, tested, turned inside out and back again. We are also sure that the ISP is not the source of the problem as we have tested it from other locations and its fine.
We have tested the communicatiuon with telnet which gives OK. We have allowed port 110 and the ISP server on the firewall, but all to no avail. We can send smtp mail correctly, but when it comes to receiving, the log in is correct and we even sometimes get the email header threough, but then it just stops. After a while we get a timed out message.
By the way, we also cannot download newsgroups into outlook express, but we can download via ie anything you want.
Any help would be fantastic, as this problem has stumped all other sources of technical support.
Daniel Taverner
We have tested the communicatiuon with telnet which gives OK. We have allowed port 110 and the ISP server on the firewall, but all to no avail. We can send smtp mail correctly, but when it comes to receiving, the log in is correct and we even sometimes get the email header threough, but then it just stops. After a while we get a timed out message.
By the way, we also cannot download newsgroups into outlook express, but we can download via ie anything you want.
Any help would be fantastic, as this problem has stumped all other sources of technical support.
Daniel Taverner