1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved Cannot reconnect G-Mail to Outlook 2013

Discussion in 'Web & Email' started by metallica5456, May 8, 2017.

Thread Status:
Not open for further replies.
Advertisement
  1. metallica5456

    metallica5456 Trusted Advisor Thread Starter

    Joined:
    Apr 1, 2013
    Messages:
    10,230
    First Name:
    Andrew
    Does anyone here know how to get G-Mail emails on Outlook 2013? I am having issues with the authentication and not 100% sure how to set them I guess??

    I have tried all the Google links and help pages and just sent them an email about 3 minutes ago as well. I used to use it just fine. I have Outlook 2013
     
  2. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,875
    First Name:
    Rob
  3. metallica5456

    metallica5456 Trusted Advisor Thread Starter

    Joined:
    Apr 1, 2013
    Messages:
    10,230
    First Name:
    Andrew
    Yes I am still having issues...i have included some screenshots... outlook issue 2.JPG outlook issue.JPG
     
  4. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,875
    First Name:
    Rob
    What are your SMTP settings?
     
  5. metallica5456

    metallica5456 Trusted Advisor Thread Starter

    Joined:
    Apr 1, 2013
    Messages:
    10,230
    First Name:
    Andrew
    Incoming server (IMAP): 993 or 143

    Incoming server encrypted connection: SSL

    Outgoing server (SMTP): 25 or 465

    Outgoing server encrypted connection: TLS

    From this site:
    http://pop2imap.com/gmail-outlook-2013.php
     
  6. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,875
    First Name:
    Rob
  7. metallica5456

    metallica5456 Trusted Advisor Thread Starter

    Joined:
    Apr 1, 2013
    Messages:
    10,230
    First Name:
    Andrew
    Pretty sure it was set to IMAP.

    I'll retry again and post back.
     
  8. metallica5456

    metallica5456 Trusted Advisor Thread Starter

    Joined:
    Apr 1, 2013
    Messages:
    10,230
    First Name:
    Andrew
    Okay here's some more info:

    gmail help pic.JPG gmail help pic.JPG


    So does this mean it's no longer supported then?? I think that's dumb if so.....
     
  9. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,875
    First Name:
    Rob
    Uncheck the box at the bottom that says Require...(SPA)".
     
  10. metallica5456

    metallica5456 Trusted Advisor Thread Starter

    Joined:
    Apr 1, 2013
    Messages:
    10,230
    First Name:
    Andrew
    It was "Require logon using Secure Password Authentication, (SPA)"

    I unchecked it and still nothing....:(
     
  11. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,875
    First Name:
    Rob
    Yeah I just didn't want to type it out.

    Can you post screenshots of the "Outgoing Server" and "Advanced" tabs?
     
  12. metallica5456

    metallica5456 Trusted Advisor Thread Starter

    Joined:
    Apr 1, 2013
    Messages:
    10,230
    First Name:
    Andrew
  13. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,875
    First Name:
    Rob
    You have your Outgoing SMTP port set to 25?

    Change it to 465 and change the Encryption type from TLS to SSL.
     
  14. metallica5456

    metallica5456 Trusted Advisor Thread Starter

    Joined:
    Apr 1, 2013
    Messages:
    10,230
    First Name:
    Andrew
    Capture4.JPG now this...
     
  15. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,875
    First Name:
    Rob
    Change your username to your full email address.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1189671

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice