Cannot shut down without doing manual power off.

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hobler

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Joined
Nov 23, 2011
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2
My computer will not shut down with the "shut down" command. It goes to a screen with message "shutting down" then just sits there. I need to power off manually to shut it down. Once I reboot I can then shut down properly. But after some time of normal use I can't shut down. Are oine or more of my programs leaving some residual piece in place that doesn't stop when I close the program?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 6007 Mb
Graphics Card: Intel(R) HD Graphics, -1316 Mb
Hard Drives: C: Total - 939767 MB, Free - 832100 MB; G: Total - 953859 MB, Free - 714734 MB;
Motherboard: Gateway, FIH57
Antivirus: Microsoft Security Essentials, Updated and Enabled

Hobler
 

bicycle bill

Banned
Joined
Jul 11, 2003
Messages
2,092
May just be as simple as turning off wake on lan in networking. could we have you look in event viewer (type eventvwr in search) go to the windows logs>applications tab and look for errors, (red lin left hand column) looking for app hang, app crash, or anythingrelating to the hang. when you find the errors (there will be a bunch) note the event ID and source and relay them to us
 

hobler

Thread Starter
Joined
Nov 23, 2011
Messages
2
Event ID Source
72 SidebySide Most frequent
1000 Application error
8193 System restore
1002 application hang
 
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