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Cannot shut down without doing manual power off.

Discussion in 'Windows 7' started by hobler, Nov 23, 2011.

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  1. hobler

    hobler Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
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    My computer will not shut down with the "shut down" command. It goes to a screen with message "shutting down" then just sits there. I need to power off manually to shut it down. Once I reboot I can then shut down properly. But after some time of normal use I can't shut down. Are oine or more of my programs leaving some residual piece in place that doesn't stop when I close the program?

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, Intel64 Family 6 Model 37 Stepping 2
    Processor Count: 4
    RAM: 6007 Mb
    Graphics Card: Intel(R) HD Graphics, -1316 Mb
    Hard Drives: C: Total - 939767 MB, Free - 832100 MB; G: Total - 953859 MB, Free - 714734 MB;
    Motherboard: Gateway, FIH57
    Antivirus: Microsoft Security Essentials, Updated and Enabled

    Hobler
     
  2. bicycle bill

    bicycle bill Banned

    Joined:
    Jul 11, 2003
    Messages:
    2,092
    May just be as simple as turning off wake on lan in networking. could we have you look in event viewer (type eventvwr in search) go to the windows logs>applications tab and look for errors, (red lin left hand column) looking for app hang, app crash, or anythingrelating to the hang. when you find the errors (there will be a bunch) note the event ID and source and relay them to us
     
  3. hobler

    hobler Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
    2
    Event ID Source
    72 SidebySide Most frequent
    1000 Application error
    8193 System restore
    1002 application hang
     
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