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Cannot start Microsoft Office Outlook, Unable to open the Outlook window.

Discussion in 'Business Applications' started by synlupri, Jun 8, 2010.

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  1. synlupri

    synlupri Guest Thread Starter

    Joined:
    Mar 19, 2003
    Messages:
    99
    Had this error on a user's pc. Researched it here on the forum.
    Found another thread with someone suggesting to use the following command to get it going:
    Start->run..then type the following -> "Outlook.exe /resetnavpane"

    This worked! The other thread has since been closed, but I wanted to reply and say WHY my users outlook suddenly started throwing out this error, because no one on the other thread was able to.

    Turns out that my user had "accidentally" dragged their personal folder (containing 1000's of emails) into the "outbox".
    Since the "outbox" folder is one to be used while an email is in the sending phase, it basically just shut down and wouldn't open for anything.

    Luckily the command was able to get Outlook open and I was able to investigate what the user did to cause it.

    Hope this info can help someone else.
     
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