cannot start up windows unless i use safe mode

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bucsaa18

Thread Starter
Joined
Apr 17, 2004
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80
i cannot start up windows normally on my computer anymore. when i do, a blue screen comes up saying that "the problem has been caused by the following file: win32k.sys"
i'm not sure what i have to do to that file if i have to do anything.
 

etaf

Wayne
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Joined
Oct 2, 2003
Messages
65,468
what windows version do you have - can you boot in safemod
whats the stop code
have you installed any new hardware or software
 
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