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cannot start up windows unless i use safe mode

811 views 2 replies 3 participants last post by  MFDnNC 
#1 ·
i cannot start up windows normally on my computer anymore. when i do, a blue screen comes up saying that "the problem has been caused by the following file: win32k.sys"
i'm not sure what i have to do to that file if i have to do anything.
 
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