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Cannot startup pc in normal or safe mode

Discussion in 'Windows 7' started by Jaymie1989, Aug 6, 2011.

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  1. Jaymie1989

    Jaymie1989 Thread Starter

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    Hi,

    I'm having some trouble starting Windows. First I was having trouble with booting into safe mode so I done some Googling and I found this page and tried it http://answers.microsoft.com/en-us/...indows-7/0489243d-de4b-44c3-8fb3-d9599ae30b08 now not only can I not start my PC in safemode but not in normal mode either, with checking the option for safe mode in msconfig it now keeps trying to start my PC in safe mode over and over again. I also cannot start my PC with the last known configuration.

    I tried repair my PC with my DVD but that cannot fix it. There is no system restore point or recovery saved.

    I really need help can anyone help me?
     
  2. TheShooter93

    TheShooter93 Malware Specialist

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    There should be an option on the CD to restore the computer back to factory conditions with a System Recovery.

    If there isn't, your computer may have a Recovery Partition. What's the make and model of the PC?
     
  3. Jaymie1989

    Jaymie1989 Thread Starter

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    Its a custom build but I don't want to reinstall windows unless I have to.
     
  4. TheShooter93

    TheShooter93 Malware Specialist

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    Are you able to boot into Safe Mode with Command Prompt?
     
  5. Jaymie1989

    Jaymie1989 Thread Starter

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    No it gets to loading classpnp.sys the reboot. I can use the cmd on repairing windows in the dvd
     
  6. TheShooter93

    TheShooter93 Malware Specialist

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    If you're able to access Command Prompt, do the following:

    Type chkdsk c: /f

    Hit Enter.

    (If necessary) reboot the machine for the chkdsk to begin.
     
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