Cannot update Java

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josecandido

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Feb 6, 2013
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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Starter, Service Pack 1, 32 bit
Processor: Intel(R) Atom(TM) CPU N470 @ 1.83GHz, x64 Family 6 Model 28 Stepping 10
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Intel(R) Graphics Media Accelerator 3150, 256 Mb
Hard Drives: C: Total - 298690 MB, Free - 246321 MB;
Motherboard: Sony Corporation, VAIO
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

I was requested by my bank software to download a new version of Java but the installation never completes. Message: "assistant was interrupted before Java 7 Update 13 was fully installed." Have tried several times.
I have also tried several times to uninstall the previous version Java 7 update 9, but nothing happened. It is still there.

looking for help I found you. Please help.

josecandido
 
Joined
Jan 27, 2004
Messages
291
Close down your internet explorer browsers first before updating, I think this causes it to get interrupted or another program installing @ same time.
 

josecandido

Thread Starter
Joined
Feb 6, 2013
Messages
2
Thank you. It did not work. It seems to me that it is a severe problem of the Windows 7.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,087
There's no need to uninstall an older version of Java 7 before installing a newer version of Java 7.

The newer version will overwrite and replace the older version.

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Download and save the full off-line file, then close all open windows first, then install it.

This reduces the risk of something interfering with the install process.

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Joined
Jan 27, 2004
Messages
291
There's no need to uninstall an older version of Java 7 before installing a newer version of Java 7.

The newer version will overwrite and replace the older version.

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How come it shows up in the add/remove still?
 
Joined
Sep 11, 2010
Messages
3,992
Pengu,

Like any program that gives you the option to keep it or not, Java has an Uninstall feature as some folks would rather not have Java on there computers. So, like Flavallee stated, there is no need to ininstall it in order to update it.
 
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