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Cannot use control panel add/remove programs

Discussion in 'Windows XP' started by jeeptj5, Jan 1, 2004.

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  1. jeeptj5

    jeeptj5 Thread Starter

    Joined:
    Jan 1, 2004
    Messages:
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    I have had this problem on 2 Win2K computers now. It is caused somehow by USB installations. The latest was installing a HP 3570C USB scanner. The scanner software did not work properly after install, and when I went to the control panel (add/remove) [appwiz.cpl] the program has a large blank area where usually the programs show. (The message is "there are no programs installed on this computer") However, I can scroll down and see the programs listed, but if I click on any entry I get ""mshta.exe has generated errors and will be closed by windows. An error log is being created"

    When I go to event viewer I get, "The application, mshta.exe, generated an application error. ...The exceprion generated was c0000005 at address 75B5EB55 (DllGetClassObject)"

    Anybody see this before, Ideas?

    All help greatly appreciated.

    Don
     
  2. ratchet

    ratchet

    Joined:
    Dec 15, 2001
    Messages:
    1,546
    jeeptj5,

    Welcome to TSG.
    A little searching in the right spots;

    285195

    This is for Win 2K Pro.
     
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