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Cannot Use Search Engines

Discussion in 'Virus & Other Malware Removal' started by MariaC12, Mar 14, 2012.

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  1. MariaC12

    MariaC12 Thread Starter

    Joined:
    Mar 14, 2012
    Messages:
    2
    For about a week I've been unable to access www.google.com. The google search toolbar on my browser also does not work. Both lead me to a page that says "Problem loading page: the connection has been reset while page was loading."

    I can access www.yahoo.com, but when I type something in the search box it remains on the main page instead of displaying search results. I can still access GMail and http://maps.google.com and search for places, but as soon as I click on the "Search" tab to perform a web search, the same problem occurs.

    My computer is part of a network, but other computers are able to access search engines without any problems.

    This is what I have done to try and fix this issue:

    1. Cleared browser history and cookies. Manually reset the hosts file.

    2. Ran a whole computer scan with AVG Anti-Virus which did not find any infections.

    3. Defragmented the system.

    4. Followed instructions on this forum to install and run HiJackThis, SuperAntiSpyware and Malwarebytes.

    I am pasting the scan logs below. Any help would be extremely appreciated - it is very hard to work without being able to search the internet! Thank you in advance!

    =============================================================================

    HIJACKTHIS LOG

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 11:23:31 AM, on 3/13/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVG\AVG PC Tuneup\BoostSpeed.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\Program Files\Microsoft\BingBar\SeaPort.EXE
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
    C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\AVG\AVG10\avgnsx.exe
    C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Microsoft LifeCam\LifeExp.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
    C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    C:\Program Files\AVG Secure Search\vprot.exe
    C:\WINDOWS\system32\RunDLL32.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\PROGRA~1\AVG\AVG10\avgrsx.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1081222
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://webmail.aplus.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1081222
    R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
    O4 - HKLM\..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
    O4 - HKLM\..\Run: [SecureUpgrade] C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
    O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
    O4 - HKLM\..\Run: [ROC_roc_dec12] "C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
    O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll
    O20 - Winlogon Notify: gemsafe - C:\Program Files\Gemplus\GemSafe Libraries\BIN\WLEventNotify.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DYMO PnP Service (DymoPnpService) - Sanford, L.P. - C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Update Service (gupdate1c9c06c9d5d760) (gupdate1c9c06c9d5d760) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: NTRU TSS v1.2.1.25 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
    O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
    O23 - Service: vToolbarUpdater10.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe
    O23 - Service: WaveEnrollmentService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Authentication Manager\WaveEnrollmentService.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 15599 bytes

    =============================================================================

    SUPERANTISPYWARE LOG

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 03/13/2012 at 12:35 PM

    Application Version : 5.0.1146

    Core Rules Database Version : 8330
    Trace Rules Database Version: 6142

    Scan type : Quick Scan
    Total Scan Time : 00:13:02

    Operating System Information
    Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
    Administrator

    Memory items scanned : 615
    Memory threats detected : 0
    Registry items scanned : 29164
    Registry threats detected : 0
    File items scanned : 15178
    File threats detected : 227

    Adware.Tracking Cookie
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel bernhardt@adrevolver[3].txt [ Cookie:daniel [email protected]/adrevolver/ ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel_bernhardt@doubleclick[1].txt [ Cookie:daniel [email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel_bernhardt@burstnet[2].txt [ Cookie:daniel [email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\[email protected][2].txt [ Cookie:daniel [email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel_bernhardt@clickbank[1].txt [ Cookie:daniel [email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel bernhardt@valueclick[1].txt [ Cookie:daniel [email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel_bernhardt@mediaplex[2].txt [ Cookie:daniel [email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel [email protected][1].txt [ Cookie:daniel [email protected]/ ]
    .doubleclick.net [ C:\DOCUMENTS AND SETTINGS\IRIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ZEEUMSNA.DEFAULT\COOKIES.SQLITE ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel_bernhardt@kontera[2].txt [ Cookie:daniel [email protected]/ ]
    .questionmarket.com [ C:\DOCUMENTS AND SETTINGS\IRIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ZEEUMSNA.DEFAULT\COOKIES.SQLITE ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel_bernhardt@atwola[2].txt [ Cookie:daniel [email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\[email protected][1].txt [ Cookie:daniel [email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel_bernhardt@adsonar[1].txt [ Cookie:daniel [email protected]/adserving ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel [email protected][1].txt [ Cookie:daniel [email protected]/ ]
    .adbrite.com [ C:\DOCUMENTS AND SETTINGS\IRIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ZEEUMSNA.DEFAULT\COOKIES.SQLITE ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\[email protected][2].txt [ Cookie:daniel [email protected]/ ]
    .adbrite.com [ C:\DOCUMENTS AND SETTINGS\IRIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ZEEUMSNA.DEFAULT\COOKIES.SQLITE ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel_bernhardt@statcounter[1].txt [ Cookie:daniel [email protected]/ ]
    .casalemedia.com [ C:\DOCUMENTS AND SETTINGS\IRIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ZEEUMSNA.DEFAULT\COOKIES.SQLITE ]
    .casalemedia.com [ C:\DOCUMENTS AND SETTINGS\IRIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ZEEUMSNA.DEFAULT\COOKIES.SQLITE ]
    C:\DOCUMENTS AND SETTINGS\DANIEL BERNHARDT\Cookies\daniel_bernhardt@fastclick[1].txt [ Cookie:daniel [email protected]/ ]
    .casalemedia.com [ C:\DOCUMENTS AND SETTINGS\IRIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ZEEUMSNA.DEFAULT\COOKIES.SQLITE ]
    .casalemedia.com [ C:\DOCUMENTS AND SETTINGS\IRIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ZEEUMSNA.DEFAULT\COOKIES.SQLITE ]
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    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@y.a1.interclick[1].txt [ Cookie:stevef@y.a1.interclick.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@counter.hitslink[1].txt [ Cookie:stevef@counter.hitslink.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@topspot.112.2o7[1].txt [ Cookie:stevef@topspot.112.2o7.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@e-2dj6wfmywpdzgao.stats.esomniture[1].txt [ Cookie:stevef@e-2dj6wfmywpdzgao.stats.esomniture.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@msnportal.112.2o7[1].txt [ Cookie:stevef@msnportal.112.2o7.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@adrevolver[2].txt [ Cookie:stevef@adrevolver.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@zedo[1].txt [ Cookie:stevef@zedo.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@e-2dj6wjlieocpwhq.stats.esomniture[1].txt [ Cookie:stevef@e-2dj6wjlieocpwhq.stats.esomniture.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@e-2dj6wjnyoldjago.stats.esomniture[2].txt [ Cookie:stevef@e-2dj6wjnyoldjago.stats.esomniture.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@chitika[2].txt [ Cookie:stevef@chitika.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@bs.serving-sys[1].txt [ Cookie:stevef@bs.serving-sys.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@qnsr[2].txt [ Cookie:stevef@qnsr.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@e-2dj6wjkyehcpwao.stats.esomniture[1].txt [ Cookie:stevef@e-2dj6wjkyehcpwao.stats.esomniture.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@overture[2].txt [ Cookie:stevef@overture.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@smartadserver[2].txt [ Cookie:stevef@smartadserver.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@yieldmanager[1].txt [ Cookie:stevef@yieldmanager.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@ad.yieldmanager[1].txt [ Cookie:stevef@ad.yieldmanager.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@burstnet[1].txt [ Cookie:stevef@burstnet.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@yieldmanager[2].txt [ Cookie:stevef@yieldmanager.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@trafficmp[2].txt [ Cookie:stevef@trafficmp.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@at.atwola[2].txt [ Cookie:stevef@at.atwola.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@e-2dj6wjliagczaeo.stats.esomniture[2].txt [ Cookie:stevef@e-2dj6wjliagczaeo.stats.esomniture.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@apmebf[1].txt [ Cookie:stevef@apmebf.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@fastclick[2].txt [ Cookie:stevef@fastclick.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@specificmedia[2].txt [ Cookie:stevef@specificmedia.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@realmedia[1].txt [ Cookie:stevef@realmedia.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@www.googleadservices[1].txt [ Cookie:stevef@www.googleadservices.com/pagead/conversion/1036426206/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@insightexpressai[1].txt [ Cookie:stevef@insightexpressai.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@msnbc.112.2o7[1].txt [ Cookie:stevef@msnbc.112.2o7.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@bloomberg.122.2o7[1].txt [ Cookie:stevef@bloomberg.122.2o7.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@e-2dj6wdl4qhdzefq.stats.esomniture[2].txt [ Cookie:stevef@e-2dj6wdl4qhdzefq.stats.esomniture.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@content.yieldmanager[1].txt [ Cookie:stevef@content.yieldmanager.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@2o7[2].txt [ Cookie:stevef@2o7.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@tracking.foxnews[1].txt [ Cookie:stevef@tracking.foxnews.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@e-2dj6wclyemc5akp.stats.esomniture[2].txt [ Cookie:stevef@e-2dj6wclyemc5akp.stats.esomniture.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@collective-media[1].txt [ Cookie:stevef@collective-media.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@fr.sitestat[2].txt [ Cookie:stevef@fr.sitestat.com/eurosport/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@ads.pointroll[1].txt [ Cookie:stevef@ads.pointroll.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@adopt.euroclick[1].txt [ Cookie:stevef@adopt.euroclick.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@fr.sitestat[1].txt [ Cookie:stevef@fr.sitestat.com/eurosport/yahoouk/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@kontera[2].txt [ Cookie:stevef@kontera.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@doubleclick[1].txt [ Cookie:stevef@doubleclick.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@media6degrees[2].txt [ Cookie:stevef@media6degrees.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@linksynergy[1].txt [ Cookie:stevef@linksynergy.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@adopt.specificclick[2].txt [ Cookie:stevef@adopt.specificclick.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@mytrackurl[2].txt [ Cookie:stevef@mytrackurl.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@s.clickability[2].txt [ Cookie:stevef@s.clickability.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@www.burstnet[2].txt [ Cookie:stevef@www.burstnet.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@e-2dj6wjnywlcjmco.stats.esomniture[2].txt [ Cookie:stevef@e-2dj6wjnywlcjmco.stats.esomniture.com/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@cgi-bin[2].txt [ Cookie:stevef@imrworldwide.com/cgi-bin ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@revsci[2].txt [ Cookie:stevef@revsci.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@tacoda[1].txt [ Cookie:stevef@tacoda.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@avgtechnologies.112.2o7[1].txt [ Cookie:stevef@avgtechnologies.112.2o7.net/ ]
    C:\DOCUMENTS AND SETTINGS\STEVEF\Cookies\stevef@afe.specificclick[1].txt [ Cookie:stevef@afe.specificclick.net/ ]


    ===============================================================================

    MALWAREBYTES LOG


    alwarebytes Anti-Malware (Trial) 1.60.1.1000
    www.malwarebytes.org

    Database version: v2012.03.13.04

    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Iris :: DANLAPTOP [administrator]

    Protection: Enabled

    3/13/2012 11:49:39 AM
    mbam-log-2012-03-13 (11-49-39).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 297231
    Time elapsed: 19 minute(s), 30 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 1
    HKCR\regfile\shell\open\command| (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: (regedit.exe "%1") -> Quarantined and repaired successfully.

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     
  2. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,659
    It appears that you've been using AVG PC Tuneup and Iolo System Mechanic and other utilities of this nature, so it's possible that they're starting to wreak havoc with your computer.

    ------------------------------------------------------------

    Start HiJackThis.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    ------------------------------------------------------------
     
  3. MariaC12

    MariaC12 Thread Starter

    Joined:
    Mar 14, 2012
    Messages:
    2
    Here is the list of programs from HiJackThis:

    Acrobat.com
    Acrobat.com
    Adobe Acrobat 8.1.0 Standard
    Adobe AIR
    Adobe AIR
    Adobe Community Help
    Adobe Community Help
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Media Player
    Adobe Media Player
    Adobe Photoshop CS5
    Adobe Reader 9.4.5
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AuthenTec Fingerprint Sensor Minimum Install
    AutoCAD 2008 - English
    AutoCAD 2010 - English
    AutoCAD 2010 - English
    Autodesk Design Review 2010
    AVG 2011
    AVG 2011
    AVG 2011
    AVG PC Tuneup
    Bing Bar
    biolsp patch
    BlackBerry Desktop Software 5.0.1
    BlackBerry Desktop Software 5.0.1
    BlackBerry® Media Sync
    Bonjour
    Broadcom Management Programs
    Brother HL-4040CDN
    Browser Address Error Redirector
    Conexant HDA D330 MDC V.92 Modem
    Dell Drivers MSI
    Dell Embassy Trust Suite by Wave Systems
    Dell Touchpad
    Dell Wireless WLAN Card Utility
    Digital Line Detect
    Document Manager Lite
    DWGdirectX 3.2
    DYMO Label v.8
    EMBASSY Security Center
    EMBASSY Security Setup
    EMBASSY Trust Suite by Wave Systems
    ESC Home Page Plugin
    Gemalto
    GemSafe Standard Edition 5.1
    Google Earth
    Google SketchUp Pro 7
    Google SketchUp Pro 8
    Google Update Helper
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Instant Housecall Remote Support
    iolo technologies' System Mechanic Business
    iTunes
    Java(TM) 6 Update 26
    Java(TM) 6 Update 7
    Logitech Desktop Messenger
    Logitech Vid
    Logitech Webcam Software
    Logitech Webcam Software Driver Package
    Malwarebytes Anti-Malware version 1.60.1.1000
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Corporation
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft LifeCam
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Standard 2007
    Microsoft Office Standard 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_MFC_x86
    Modem Diagnostic Tool
    Mozilla Firefox 10.0.2 (x86 en-US)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    MSXML 6.0 Parser (KB927977)
    NetWaiting
    NTRU TCG Software Stack
    NVIDIA Drivers
    PDF Settings CS5
    Pdf995
    PowerDVD
    Preboot Manager
    Private Information Manager
    QBSetup
    QuickBooks Pro 2008
    QuickSet
    QuickTime
    Roxio Activation Module
    Roxio Creator Audio
    Roxio Creator BDAV Plugin
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Drag-to-Disc
    Roxio Express Labeler 3
    Roxio Update Manager
    Secure Update
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2647518)
    Security Wizards
    Skype Toolbars
    Skype™ 4.2
    Sonic CinePlayer Decoder Pack
    SUPERAntiSpyware
    SupportSoft Assisted Service
    Trusted Drive Manager
    tsp patch
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2597970) 32-Bit Edition
    Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
    Update for Windows Internet Explorer 8 (KB971180)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    upekmsi
    Visual Lighting Software
    Wave Infrastructure Installer
    Wave Support Software
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows Media Player Firefox Plugin
    Windows Presentation Foundation
    WinZip 15.5
     
  4. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,659
    I strongly advise you to get rid of

    AVG 2011

    AVG PC Tuneup

    Iolo Technologies System Mechanic Business


    and then install

    Microsoft Security Essentials 2.1.1116.0

    "Cleaning" the file system and the registry is one of the worse things that you can do to a computer.

    ----------------------------------------------------

    Mozilla Firefox 10.0.2

    appears to be your primary browser, so you might want to upgrade it to

    Mozilla Firefox 11.0

    ----------------------------------------------------

    You're using several programs that I'm not familiar with, and you also appear to have some "patches" installed, so I don't know what affect this is having on your search abilities.

    ----------------------------------------------------
     
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